JOB POSTING IS EXPIRED
Front Desk Agent (Full-Time with Benefits)

Job Overview

Best Western Plus Dubuque Hotel is currently adding a Front Desk Guest Service Agent to our team! Our tenured team is looking for the next great addition to the team.

- Hours vary between 1st (7am-3pm) and 2nd (3pm-11pm) shifts.

- Starting at $14+ (based on experience).

- Growth opportunities!

Who We Are:

Frontier Hospitality Group has been locally owned for over 71 years (1950). We operate seven hotels across five fantastic brands and our growth keeps climbing. We believe in a work/life harmony that fits our employees' lifestyles. Whether that means you want to work two days or five we've got you covered.

Benefits to Working Here:

• Health and Dental Insurance, 401K, and Voluntary Life Insurance (all that good adult stuff you need).
• Travel Discounts to relax and refresh.
• Growth opportunities to keep you challenged in your career.

Essential Duties and Responsibilities:

• Provides high-quality customer service.
• Handles guest reservations.
• Answers and transfers phone calls.
• Handles guest check-ins and outs along with questions, complaints, etc.
• Other duties as required with the department.

Qualifications and Requirements:

• High School Diploma or GED (nice to have but not required).
• Previous hotel or relevant customer service experience.
• Proficient in Microsoft Excel, Word, and Outlook.
• Ability to work a flexible schedule including weekends.

EOE/AA/Disabled Veteran