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Member Solutions Asset Recovery Specialist

Dupaco Community Credit Union

1 Positions

ID: MEMBE002482

Posted On 06/22/2023

Refreshed On 12/31/1969

Job Overview

Come join our Dupaco Team as a Member Solutions Asset Recovery Specialist! Our member solutions department is different; we are one of a kind! We do more than collect- we care! Members are our Primary focus; we understand hardships can happen and we want to help them through a difficult time. Attention to detail is key in this Support role. You’ll need strong organizational Skills as well as being a highly motivated team player. If Impactful work inspires you and Obstacles don’t scare you then your Next career move is at Dupaco! COMPASSION when dealing with our members is what makes us different, if you want to be a part of that difference then check out the details below.

You’ll be:

  • Preparing correspondence for delinquent accounts that have required asset recovery (repossession); contacting members and cosigners via phone and email as necessary
  • Assisting in initiating repossession procedures as authorized, including establishing value, repairs, bids, auctions, closing sales and maintenance of proper records as needed
  • Assisting other credit union departments with collection efforts
  • Providing quality service to members, potential members and coworkers
  • Demonstrating teamwork and professionalism in all interactions with coworkers

You’ll need:

  • Associate’s degree in related field or equivalent experience
  • 1+ year of related experience
  • General knowledge of consumer loan collection procedures and related legal requirements.
  • Excellent interpersonal and communication skills to represent Dupaco Community Credit Union in a positive way.
  • Strong organizational and communications skills, written and spoken
  • Ability to read and understand contract issues
  • Ability to work within team atmosphere

Primary Contact

114365

Matt Hostert

Senior Recruiting Specialist, Human Resources

563-557-7600, ext. 2564

Phone

Phone

Phone

Fax

mhostert@dupaco.com

Email

True

False

True

Job Details

Categories

Banking/Mortgage/Financial Services
Cashier
Customer Service

Location

Asbury, IA

Job Type

Employee

Full/Part

Full Time

Company ID

986

Job REQ #

MEMBE002482

# Positions

1

Start Date

20230622

End Date

20230712

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Dupaco Community Credit Union

About the Company

Dupaco Community Credit Union is a not-for-profit financial cooperative. When we help our members save money—with a savings account, lower loan rates, fewer service fees, low-cost insurance, financial education and more—we help grow the whole credit union. It’s people helping people. Learn more about us at www.dupaco.com.

A Dupaco career is different.
We’re a diverse crew of caring, passionate, and fun-loving people who work together toward a higher purpose- to always look out for our members’ best interests. That promise is at the center of everything we do. And we have plenty of career opportunities for thoughtful, genuine, and motivated people who can help us deliver.

Our culture is built to empower and inspire you every single day. When you get here, you’ll know that your voice is valued and heard. And you’ll find new and unique ways to make a positive impact just by being you.

See more perks you'll love

Dupaco Community Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, sexual orientation, gender identity, status as a protected veteran, or status as a qualified individual with disability.