JOB POSTING IS EXPIRED
Patient Care Coordinator (PCC)

Job Overview

Front Desk Position

Clinic Hours of Operation:

Monday - Thursday 8:00am - 6:00pm

Friday 8:00am - 2:00pm

Up to 40 hours per week within these clinic hours

Main Job Tasks and Responsibilities

Duties and Responsibilities include but not limited to verifying insurance benefits for patients, posting billing charges from therapists, posting patient payments and scheduling patients.

75% Front Desk Responsibilities

• Schedule and rescheduling appointments for multiple providers
• A friendly face to greet parents and patients entering organization
• Answer multi-line telephone, screen, and direct calls
• Faxing and receiving physician orders
• Reviewing new evaluation paperwork
• Setting up new referrals
• Receive insurance information and make copies of card
• Prepare letters and documents
• Schedule meeting times for staff and management
• Compile and record medical charts, reports, and correspondence

25% Billing Responsibilities:

• Data Entry Skills
• Computer/Software Experience
• Customer Services skills
• Ability to multi-task and attention to detail
• Insurance Related Experience a Plus!
• Ability to work in a fast-paced environment

Education and Experience

• High school diploma
• Knowledge of administrative and clerical procedures
• Knowledge of computers and relevant software applications
• Knowledge of platinum customer service principles and practices and being able to apply them
• Keyboard skills

Key Competencies

• Ability to multi-task
• Verbal and written communication skills
• Professional personal presentation
• Excellent communication skills
• Telephone and email etiquette
• Basic conflict resolution skills
• Organizing and planning
• Attention to detail
• Initiative
• Reliability
• Stress tolerance

Job Type: Full-time

Salary: From $16.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Gym membership
Health insurance
Health savings account
Life insurance
Opportunities for advancement
Paid sick time
Paid time off
Paid training
Prescription drug insurance
Retirement plan
Vision insurance
Schedule:

Day shift
Monday to Friday
No nights
No weekends

Work setting:

Clinic
In-person
Office
Outpatient
Experience:

Medical office: 1 year (Preferred)
Work Location: In person