Job Overview

Employment Type:

Full time

Shift:

Rotating Shift

Description:

POSITION PURPOSE:

Using a variety of procedures and test methodology, independently performs clinical laboratory analysis on biological specimens and provides technical expertise and information to our clients. Identifies problems that may adversely affect test performance and/or results and uses knowledge, critical thinking skills, and judgment to troubleshoot and resolve them. Consults with director, supervisors, and pathologists when appropriate.

Details:

Your best life. Our one purpose.

At MercyOne, we own our actions to achieve our larger goals. We invest in great people and ask that you make each experience your responsibility.

What we offer:

We care about your well-being, both physical and mental, which is why our benefit package includes:

• Wellness programs
• Education reimbursement
• Personalized health insurance plans including dental and vision
• Paid time off
• Long- and short-term leave
• Retirement planning
• Life insurance coverage

What you will do:

• Adheres to the principles of caring and expected behaviors outlined in MercyOne Medical Center's Model of Caring and Trinity Health's Code of Conduct, fostering a climate where all customers are treated in a manner consistent with MercyOne Medical Center's Mission and Values.
• Maintains a working knowledge of applicable Federal, State and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.
• Performs other duties consistent with purpose of job as directed.
• Independently performs analysis, to include waived, and moderate, complexity testing, on clinical laboratory specimens to provide timely and accurate diagnostic information to healthcare providers.
• Monitors the collection, transportation, storage, identification, and processing of specimens to ensure specimen integrity prior to testing. Takes appropriate action if acceptable criteria are not met. Recognizes deviation from expected results, analyzes and corrects problems using scientific principles and laboratory policies.
• Responsible for operation, calibration, maintenance, and troubleshooting of laboratory instrumentation. Communicates problems to appropriate staff members.
• Analyze and document quality control data, makes judgments concerning the results, and takes appropriate action to maintain test accuracy and precision.
• Works independently and organizes work to meet established guidelines and records, such as turn-around times, while maintaining patient confidentiality.
• Adheres to written laboratory policies and procedures, personnel policies, and administrative policies.  Also performs work activities in a manner that ensure compliance with regulatory and accreditation requirements.
• Follows safe work practices by observing safety and infection control policies and procedures, informing management of any hazards that may exist, and assisting in corrective action.
• Maintain flexibility with laboratory scheduling to help fulfill staffing requirements.
• Perform phlebotomy and clerical duties as required.
• Interact with hospital staff, physicians, and clients in a professional manner.
• Actively participates in departmental meetings, in-services, and other continuing education to keep abreast of new technologies and changes in the lab.
• Maintain an adequate level of supply inventories.
• Participates in writing, revising, and reviewing laboratory policies and procedures.
• Serves on laboratory committees as requested by a supervisor.
• Performs other related tasks as delegated by a supervisor.
• Dyersville staff takes call as scheduled.

What we are looking for:

• Accountability - Holds self and others accountable for behaviors and results. Takes responsibility for own work and supports others in accomplishing their work. Is open, honest, and ethical and complies with all policies, procedures, laws, and regulatory requirements. Takes ownership for providing solutions to problems and demonstrates sound judgment in decisions and actions.
• Continuous Learning - Pursues learning and self-development on an ongoing basis. Demonstrates the appropriate knowledge, skills, and abilities in their given field. Proactively takes responsibility for learning about trends, changes, continuing education, and certifications as required by the job. Seeks feedback on strengths and areas for improvement.
• Effective Communication - Practices open, honest, and respectful communication to achieve mutual understanding. Asks questions and practices active, supportive listening to understand diverse perspectives. Conveys information in a way that invites feedback and is respectful of others.
• Patient/Customer Focus - Creates effective solutions for the needs of patients, fellow employees, and guests.
• Positive Relationships - Builds and strengthens relationships to successfully achieve organizational results. Works well with others within and across departments to achieve positive results. Interacts effectively with people of different backgrounds, cultures, and perspectives. Maintains the self-confidence and self-esteem of others.
• Quality/Process Improvement/Patient Safety - Seeks to make “what is” better and embraces needed change. Practices openness to new processes and technologies. Works in a collaborative way to implement new ideas, methods and processes that improve quality and patient safety. Proactively seeks to improve team performance.
• ​Bachelor's degree in a science-related field such as a biological, chemical, or medical laboratory science program from an accredited institution preferred.
• High School diploma required.
• Demonstrates professionalism and teamwork.  
• Has knowledge of and can operate laboratory related computer software and systems.
• Child and Dependent Adult Abuse Mandatory Reporter Training is required within 6 months of hire and every 3 years thereafter.

MercyOne Eastern Iowa provides exceptional, personalized care to Dubuque, Dyersville, Elkader, Clinton and surrounding areas providing more than 300 licensed beds. MercyOne Eastern Iowa operates four medical centers in Dubuque, Elkader, Dyersville and Clinton. Our facility in Clinton has branches in DeWitt, Fulton and Morrison specializing in family medicine and Savanna Home Health & Hospice Care based in Illinois.

• MercyOne Dubuque Medical Center
• MercyOne Dyersville Medical Center
• MercyOne Elkader Medical Center
• MercyOne Clinton Medical Center

With a history dating back more than 130 years, MercyOne Eastern Iowa has grown through expansions, acquisitions and consolidations to help provide exceptional, personalized care to our communities. Our four medical centers employ over 2,000 colleagues and medical staff improving access and creating an even higher level of care coordination to benefit patients and communities throughout the region.

Our Mission:

We, Trinity Health, serve together in the spirit of the gospel, as a compassionate and transforming healing presence within our communities.

Our Core Values:

• Reverence
• Commitment to Those Who are Poor
• Safety
• Justice
• Stewardship
• Integrity

Our Vision:

• We will be the most trusted health partner for life.

Our Actions:

As a Trinity Health colleague, I will:

• Listen to understand.
• Learn continuously.
• Keep it simple.
• Create solutions.
• Deliver outstanding service.
• Own and speak up for safety
• Expect, embrace and initiate change.
• Demonstrate exceptional teamwork.
• Trust and assume good intentions.
• Hold myself and others accountable for results.
• Communicate directly with respect and honesty.
• Serve every person with empathy, dignity and compassion.
• Champion diversity, equity and inclusion.

Our Promise:

• We Listen.
• We Partner.
• We Make it Easy.

MercyOne Dubuque Medical Center and all its affiliates are proud to be equal opportunity employers. We do not discriminate on the basis of race, gender, religion, physical disability or any other classification protected under local, state or federal law.

Our Commitment to Diversity and Inclusion

Our Commitment to Diversity and Inclusion
 

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.