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Director of Student Engagement and Services

Job Overview

Become a Spartan!

Mission Statement 2028

The University of Dubuque is a private university offering undergraduate, graduate, and theological seminary degrees, and other educational opportunities with the intention of educating and forming the whole person. The University is comprised of individuals from the region, our nation, and the world.

As a community, the University practices its Christian commitments by educating students, pursuing excellence in scholarship, challenging students to live lives of worth and purpose, and preparing students for service to the church and the world. Therefore, the University of Dubuque is committed to:

Ø A hospitable Christian environment which respects other faith traditions;

Ø Relationships which encourage intellectual, spiritual, and moral development;

Ø Excellence in academic inquiry and professional preparation;

Ø A diverse and equitable community where Christian love is practiced;

Ø Stewardship of all God’s human and natural resources;

Ø Zeal for life-long learning and service.

Position Summary

The Director of Student Engagement and Services administers programming that assists first-year students in their transition to college, their engagement to the campus and surrounding communities, and their formation as an individual. This position will serve as an advocate for students and their stakeholders, and will collaboratively assist in meeting their needs, providing resources, and communicating information that promotes student success. Additionally, this position collaborates with the campus community and campus partners to coordinate co-curricular programming that facilitates student engagement and formation, as well as leadership development.

Essential Duties and Responsibilities

Ø Coordinate activities during fall and spring Spartan Start (new student orientation) programs for new and transfer students, and parents/stakeholders.

Ø Manage an annual budget.

Ø Select, train, and supervise peer mentors and orientation leaders for Spartan Start programs; with continued peer mentor programming during the fall semester.

Ø Collaborate and facilitate peer mentor, orientation leader, and resident assistant training.

Ø Lead, supervise, and manage a summer intern, as well as a graduate assistant.

Ø Develop and coordinate online Spartan Start programming for new and transfer students.

Ø Coordinate the inclusion of student development programming in Worldview I and II courses (foundational freshman courses).

Ø Coordinate Early Check-in programing for fall student athletes and parents/stakeholders.

Ø Develop and manage resources/programming for parents/stakeholders of first year students.

Ø Collaborate with the campus community to facilitate large-scale programming efforts, including Spartan Start, Homecoming, Campus Involvement Fairs, etc…

Ø Serve as primary advisor for Student Government Association (SGA)—assist with financial operations, governing documents, and the development and facilitation of campus events and improvements

Ø Serve as primary advisor for Student Activities Board (SAB)—assist with financial operations, governing documents, and the development and facilitation of campus events and programming

Ø Facilitate financial operations for active student organizations

Ø Provide administrative support for student organizations—to include annual registration, new organization development, maintaining and updating resources, facilitating communication streams, and assisting in programming development and implementation

Ø Coordinate DAYLC programming

Ø Serve as a Designated School Official (DSO) for Office of International Student Services and Study Abroad

Ø Provide supervision of student workers, graduate assistants, and interns as needed

Ø Serve as primary campus liaison for CampusGroups software—to include campus training and department integration, campus partner collaboration, and troubleshooting of issues with IT and software vendor

Ø Manage and utilize technology resources related to areas of responsibility (Student Success and Education software, FYE website, social media, and Learning Management System).

Ø Serve on campus committees (Retention and Persistence Committee, UD Cares, Enrollment and Registration Committee, etc..).

Ø Serve as a creative and innovative member within the Center for Student Engagement, and the Office of Student Life.

Ø Supervise some evening, weekend, and late night programming.

Ø Willingness and ability to be an active participant in following applicable safety rules and regulations, including necessary training and drills.

Position Skills and Abilities:

Ø Demonstrated ability to effectively lead, supervise, and manage others.

Ø Strong active listening and communication skills (verbal, written, and interpersonal).

Ø Experience or exposure to administrative skills and functions (budgeting, program evaluation/assessment, and program development).

Ø Ability to serve as an effective team member and collaborate with campus and community constituents.

Ø Identified projects that required prioritization of tasks and/or the ability to multi-task.

Ø Strong technology skills and experiences (Microsoft Office, Student Information System, Learning Management System, Student Success software, Website Management software, etc…).

Qualifications

Ø Master degree required (strongly preferred in College Student Personnel, Counseling, Higher Education, or related field).

Ø 3 years of professional work experience related to student development or success programming; or similar work experience and undergraduate/graduate experience in Student Affairs.

To apply with a growing faith based University for the Director of Student Engagement and Services position, please submit a cover letter, resume, three professional references, and UD employment application, located on our website (https://www.dbq.edu/AboutUD/Employment/), to HR@dbq.eduor to the Director of Human Resources, at the University of Dubuque, 2000 University Avenue, Dubuque, IA 52001.

Applications from qualified persons with diverse backgrounds and cultures, including women and persons of color, are welcomed. AA/EEO. For more information regarding the Jeanne Clery Act, please go to https://www.dbq.edu/SafetySecurity/JeanneCleryAct/