JOB POSTING IS EXPIRED
Systems Configuration Specialist

PRIMARY PURPOSE: To assist in managing implementation of existing technology platforms, including JURIS, iVOS, IFN, SIR, and other ancillary applications needed for new client start-ups.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Works under the direction and guidance of the Implementation Manager and client to identify necessary technology components for new programs.
• Assists in developing and preparing information necessary for setup of appropriate systems to include: JURIS parameters, structure and policy setup; Disability parameters; FMLA and Leave parameters; Benefit Plan matrix setup; Call Center setup including dissemination matrix; iVOS parameters; SIR imaging; viaOne Product Suite and OSHA; and additional ancillary or systems needed for the specified project.
• Works under the direction and guidance of the Implementation Manager to engage project manager for custom projects.
• Assists in transitioning programs to Client Support Services (CSS) after implementation for ongoing maintenance.
• Coordinates reverse implementation of systems technology (to include all systems listed above) upon loss of client.
• Communicates activity progress to involved parties.
• Coordinates reverse implementation of systems technology (to include all systems listed above) upon loss of client.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization's quality program(s).
• Travels as required.

QUALIFICATIONS

Education & Licensing

Bachelor's degree or equivalent from an accredited college or university preferred. Major in business administration, statistics, information technology or quantitative analysis preferred.

Experience

Four (4) years of insurance-related experience required (i.e. claims management, managed care).

Skills & Knowledge

• Strong project management skills
• Strong statistical analysis skills
• Excellent oral and written communication, including presentation skills
• PC literate, including Microsoft Office products
• Analytical and interpretive skills
• Strong organizational skills
• Excellent negotiation skills
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual: Hearing, vision and talking

NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.