Job Overview

Employment Type:

Full time

Shift:

Rotating Shift

Description:

Typical works 40 hours per week. Sunday- Saturday, Every other weekend /holiday; On-call

POSITION PURPOSE:

Under the general direction of the Clinical Nutrition Coordinator, responsible for providing leadership and daily direction for the Diet Office services in order to meet Departmental, State and Joint Commission expectations of serving nutritious, high quality and safe food items to patients of MercyOne Dubuque Medical Center.  Responsibilities include oversight of daily diet office functions, including general staffing supervision/direction, nutritional screening, menu/nourishment processing, workflow, training, scheduling, ordering/inventory management of tube feeding and nutrition supplemental needs and the use of the dietary software system (CBORD).  Actively evaluates the accuracy of processing patient menus to ensure compliance with diet orders.  Liaison between the local Diet Office and System Office Trinity Hospitality Services Content Team to assist with the implementation and resolution management of the computerized software system (CBORD) to ensure accurate patient meal tickets and patient safety. Assist in the development of diet office operating policies and procedures, service and operational standards.

Details:

Your best life. Our one purpose.

At MercyOne, we own our actions to achieve our larger goals. We invest in great people and ask that you make each experience your responsibility.

What we offer:

We care about your well-being, both physical and mental, which is why our benefit package includes:

• Wellness programs
• Education reimbursement
• Personalized health insurance plans including dental and vision
• Paid time off
• Long- and short-term leave
• Retirement planning
• Life insurance coverage

What you will do:

• Adheres to the principles of caring and expected behaviors outlined in MercyOne Dubuque/Dyersville Medical Center's Model of Caring and Trinity Health's Code of Conduct, fostering a climate where all customers are treated in a manner consistent with MercyOne Dubuque/Dyersville Medical Center's Mission and Values.
• Maintains a working knowledge of applicable Federal, State and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.
• Utilize the Patient Electronic Medical Record to identify level of nutrition care screening needed following guidelines established by the Nutrition Screening Policy.
• Use the dietary software programs to assure patient safety and meals are served in compliance with current diet order.  Identify and resolve software and/or daily operation deficiencies that have a direct impact on patient safety/care and/or diet office efficiency.
• Interprets information and reports generated from dietary software program for verification of accuracy of patient diet, allergies and nourishment order.
• Input, produce and deliver nourishments, late trays and tube feeding orders.  Calculates amount of tube feeding product needed to meet physician’s order.  Accurately calculate patient calorie and carbohydrate intake.
• Responsible for the oversite of collecting “Same Day Menu” selections from patients in compliance with diet order utilizing the dietary software program.
• Responsible for generating accurate patient meal tickets, patient listings and requested patient reports using the dietary software program.
• Responsible for maintaining outpatient schedules and appointments for Clinical Dietitian staff.
• Manages and participates in the cleaning and maintenance of the nourishment kitchen and the tube feeding storeroom.
• Assigns duties and directs activities for diet office and 4-7 Dietary Assistant staff.  Participates and assist in personnel activities including hiring, orientation, training, scheduling, payroll, team talks and disciplinary actions.
• Coordinates with Regional Clinical Nutrition Manager on new diet office training of therapeutic diets and other topics as deemed necessary.
• Promotes and establishes effective relationships within the Nutrition Services Department, hospital departments, physicians, and with guest, family and patients of MercyOne Dubuque Medical Center.
• Responsible for implementing and enforcing all appropriate policies/procedures of MercyOne Dubuque Medical Center, State Department of Health, Joint Commission and the Department of Nutrition Services.
• Responsible for all duties of the Assistant Dietetic position.  Responsible for covering scheduling needs within the Diet Office as they arise.
• Maintain and prepare records and reports required for QI, patient meal service audits, temp logs and productivity to meet department goals.
• Attend and actively participate in staff meeting and others as requested by the Regional Clinical Dietitian Coordinator or General Manager of the Nutrition Service Department.
• Responsible for on-going diet office colleague education and coordination of change management.
• Collaborates with other Nutrition Service leadership on staff schedules, staffing needs and/or other duties needing completed for the Nutrition Department.
• Performs other related duties as assigned or required.

What we are looking for:

• Understanding of basic knowledge of diets, food allergies and food service software platforms (CBORD).
• A minimum of one-year computer operating system experience.
• Serve Safe Certified preferred but not required. 
• High School diploma or equivalent required.
• Nutrition or Food Service-related Certificate or College/University Degree preferred.
• Child and Dependent Adult Abuse Mandatory Reporter Training is required within 6 months of hire and every 3 years thereafter.
• Adheres to the principles of caring and expected behaviors outlined in MercyOne Dubuque/Dyersville Medical Center's Model of Caring and Trinity Health's Code of Conduct, fostering a climate where all customers are treated in a manner consistent with MercyOne Dubuque/Dyersville Medical Center's Mission and Values.
• Maintains a working knowledge of applicable Federal, State and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.
• Basic knowledge of diets and allergies.
• Must have well-developed written and oral communication and ability to communicate and motivate staff.
• Must have excellent customer service skills.
• Must possess time management, leadership skills, and flexibility with the ability to make sound, well thought out decisions.
• Ability to communicate clear expectations, concise and effectively with staff, patients, and the public.
• Ability to collect, organize and structure accurate data and prepares reports.
• Ability to organize and prioritize multiple tasks.
• Must be able to perform basic mathematical calculations.
• Must have comprehensive knowledge of HACCP, principles of food safety, and sanitation.
• Must be able to implement changes in procedure when necessary and be a positive role model.
• Must be computer literate and a working knowledge of computerized food system software.
• Demonstrated proficiency in Microsoft Office Suite, particularly Excel, Word, Teams and Outlook.

MercyOne Eastern Iowa provides exceptional, personalized care to Dubuque, Dyersville, Elkader, Clinton and surrounding areas providing more than 300 licensed beds. MercyOne Eastern Iowa operates four medical centers in Dubuque, Elkader, Dyersville and Clinton. Our facility in Clinton has branches in Fulton specializing in family medicine and Savanna Home Health & Hospice Care based in Illinois.

• MercyOne Dubuque Medical Center
• MercyOne Dyersville Medical Center
• MercyOne Elkader Medical Center
• MercyOne Clinton Medical Center

With a history dating back more than 130 years, MercyOne Eastern Iowa has grown through expansions, acquisitions and consolidations to help provide exceptional, personalized care to our communities. Our four medical centers employ over 2,000 colleagues and medical staff improving access and creating an even higher level of care coordination to benefit patients and communities throughout the region.

Our Mission:

We, Trinity Health, serve together in the spirit of the gospel, as a compassionate and transforming healing presence within our communities.

Our Core Values:

• Reverence
• Commitment to Those Who are Poor
• Safety
• Justice
• Stewardship
• Integrity

Our Vision:

• We will be the most trusted health partner for life.

Our Actions:

As a Trinity Health colleague, I will:

• Listen to understand.
• Learn continuously.
• Keep it simple.
• Create solutions.
• Deliver outstanding service.
• Own and speak up for safety
• Expect, embrace and initiate change.
• Demonstrate exceptional teamwork.
• Trust and assume good intentions.
• Hold myself and others accountable for results.
• Communicate directly with respect and honesty.
• Serve every person with empathy, dignity and compassion.
• Champion diversity, equity and inclusion.

Our Promise:

• We Listen.
• We Partner.
• We Make it Easy.

MercyOne Dubuque Medical Center and all its affiliates are proud to be equal opportunity employers. We do not discriminate on the basis of race, gender, religion, physical disability or any other classification protected under local, state or federal law.

Our Commitment to Diversity and Inclusion

Our Commitment to Diversity and Inclusion
 

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.