HOULIHAN’S

POSITION DESCRIPTION

HOST/HOSTESS

BASIC FUNCTION

Greet guests when they enter the restaurant and assign seating.

ORGANIZATIONAL RELATIONSHIPS

a) Reports to: Houlihan’s Front of House Supervisor

b) Supervises: N/A

SPECIFIC DUTIES AND RESPONSIBILITIES

• Obtain and return cash bank to Cage.
• Balancing of reports on shift.
• Clear, clean, and reset tables as needed.
• Display buffet menu on board and seating signs.
• Greet and seat guests.
• Take reservations.
• Direct waitstaff to their section.
• Inform bus staff which tables to service.
• Ring up guest’s checks.
• Stocking of supplies.
• Other duties as assigned.

EDUCATION, TRAINING AND EXPERIENCE

• No formal education required.

STANDARDS OF PERFORMANCE

• Must be able to operate micros register.
• Must be able to count currency.
• Must be able to complete restaurant paperwork.
• Possess good customer relations skills.
• Possess good communication skills.

MENTAL AND PHYSICAL REQUIREMENTS

• Ability to speak clearly (talking)
• Minimum of 18 years old.
• Walking and stair climbing.
• Standing for long periods of time.
• Lifting to 20 lbs.

WORKING ENVIRONMENT AND CONDITIONS

• Inside work.
• Occasional work outdoors, subject to all weather conditions.
• Currency handling.

EQUIPMENT AND TOOLS

a) General office equipment including, but not limited to

• Micros register
• Adding machine (calculator)
• Copy machine
• Credit card machine
• Telephone