Job Overview

Employment Type:

Full time

Shift:

Day Shift

Description:

POSITION PURPOSE:

Responsible for providing leadership and administration of MercyOne Child Development Center and Preschool according to established policies and procedures provided by the State of Iowa and MercyOne Medical Center. Assumes responsibility for all departmental equipment, facilities, budgeting, monitoring, and activity reporting.  Will oversee the Center’s curriculum and activities in providing a developmental program.  Provides an environment that allows staff to maximize their talents through professional growth, involvement, and empowerment.  Responsible for the development of positive relationships with parents, children, and families. The MercyOne Child Development Center and Preschool was established in 1974 and serves 190+ families and 300+ children.  The Center is an Iowa QRS (Quality Rating System) Level 4 rated center providing quality care for children ages 6 weeks to 10 years.

Details:

Your best life. Our one purpose.

At MercyOne, we own our actions to achieve our larger goals. We invest in great people and ask that you make each experience your responsibility.

What we offer:

We care about your well-being, both physical and mental, which is why our benefit package includes:

• Wellness programs
• Education reimbursement
• Personalized health insurance plans including dental and vision
• Paid time off
• Long- and short-term leave
• Retirement planning
• Life insurance coverage

What you will do:

• Demonstrates specific customer focused behaviors.
• Leadership
• Demonstrated leadership skills including being an effective team builder, being positive, enthusiastic, and self-directed.
• Attitude
• Committed to providing excellent service to our customers.  Treats everyone as important and each interaction as an opportunity to serve.  Introduces self and describes role played in the care of the customer.  Committed to meeting customer needs with care and concern.
• Acknowledgment
• Demonstrates commitment by acknowledging customer promptly in a professional and courteous manner.  Recognizes customer by making eye contact, addressing customer by name, offering help when needed.  Introduces self to customer and anticipates their need, offering direction and/or escort if necessary.
• Privacy/Confidentiality
• Ensures customers right to privacy and modesty by maintaining a secure and trusting environment.  Respects privacy/confidentiality by restricting conversations to situations and locations where the information is necessary.  Accesses only information that is a necessary part of job performance.
• Communication Skills 
• Greets customer, whether by phone or person, in a professional manner.  Listens to customer’s needs and offers information or assistance as necessary.  Must have excellent written and verbal communication skills with the ability to relate to people across all levels & diverse backgrounds; ability to handle interactions with discretion, tact & courtesy.
• Professional Behavior  
• Demonstrates professional behavior in dress (professional, tasteful and discreet) and in actions and interactions with customer.  Demonstrates empowerment to meet the needs and expectations of customers.
• Timely Responsiveness 
• Responds to customers promptly.  Performs assigned task in a manner which precludes unnecessary wait time for the customer - promptly explains any necessary delay to the customer.
• Planning.  Maintains awareness of current and developing practices in areas of responsibility.  Develops departmental policies, goals, procedures, objectives and operational plans.  Establishes a vision for areas of responsibility.  Develops and implements programs, services, and goals in order to meet the organizational goals. Provides plans that are appropriately researched and documented.
• Change.  Works effectively with direct report, administration, other hospital departments, and outside organizations in achieving goals and objectives.  Demonstrates an ability to achieve consensus on difficult and complex issues.  Demonstrates activities to impact change within the service, e.g., able to cite examples of significant expense reduction, performance and quality improvement. Must be flexible and demonstrate a tolerance for change with ability to manage self and others through change.
• Financial Management.  Assures the appropriate use of hospital labor-hours and financial resources.  Staffing and non-payroll costs are positive as compared to benchmarking tools.  Monitors budget and analyzes variance.  Services are provided in a manner that is cost competitive yet provides value to the customer.
• Human Resources.  Promotes a participative and professional environment.  Responsible for coaching and supervising staff.  Oversees an environment of high employee involvement, engagement, morale, empowerment, and job enrichment as measured by turnover, employee opinion surveys, etc.
• Competency.  Oversees a departmental staff development plan that assures competencies are maintained.  Maximizes the use of hospital resources through a wide range of educational programming, e.g., in-service programs, seminars, conferences, literature review, etc.
• Relationships.  Establishes and maintains effective relationships with parents, children, local community partners, other childcare organizations for professional networking, internal departments, and/or regulatory agencies reliant on/or utilizing Child Care services.
• Regulations.  Maintains a working knowledge of codes/regulations that apply to areas of responsibility.  Oversees and assures compliance with regulatory and accrediting bodies, agencies, and licensure boards.
• Personal Growth.  Takes an active role in enhancing abilities to carry out job functions through personal, professional, and job-related growth and development.
• Performs other duties consistent with purpose of job.
• Adheres to the principles of caring and expected behaviors outlined in MercyOne Dubuque Medical Center's Model of Caring and Trinity Health's Code of Conduct, fostering a climate where all customers are treated in a manner consistent with MercyOne Dubuque Medical Center's Mission and Values.
• Maintains a working knowledge of applicable Federal, State and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.
• Maintain a professional, collaborative work environment so as to foster a positive public image for MercyOne Medical Center. 
• Knows and adheres to all laws and regulations pertaining to patient health, safety and medical information (i.e. HIPAA, Stark, etc.)
• Must have in-depth understanding of childcare services, as well as, the associated federal and state regulations and accrediting agency requirements.
• Keep current in area of expertise and assures that standards and practices reflect best practice within area of expertise.
• Must have strong fiscal and business management skills, e.g., budgeting, use of data in decision-making, cost and revenue analysis, expense reduction strategies/activities, cost justification, etc. 
• Must possess excellent organizational skills in order to plan, prioritize, and manage multiple projects/priorities concurrently.  Must be able to evaluate issues from a global perspective yet retain the ability to understand and focus on the critical detail relative to the delivery of the service.
• Must be skilled in management technique, primarily in the areas of consensus and team building, employee engagement, delegation, conflict management, etc.  Must have the ability to manage and motivate staff.
• Able to develop and maintain a high level of trust and confidence from others through sincere, open and honest communication and a high level of demonstrated personal integrity.

What we are looking for:

• Bachelor’s degree required, preferably in Early Childhood Education or related field.
• Minimum of four years management/leadership experience in an early childhood program or in a program serving children and families.
• Previous day care center experience required with responsibility for operations and staff.
• Experience in a previous site with infant and toddler care preferred.
• Must have demonstrated experience in analyzing financial indicators and maintaining a department operating budget.
• NAEYC membership desirable, but not required.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, GroupWise) and Internet.  Working knowledge of Child Care Management Software (i.e. ProCare).
• Grant writing and fundraising experience is helpful.
• Must have a valid drivers license.
• Child and Dependent Adult Abuse Mandatory Reporter Training is required within 6 months of hire and every 3 years thereafter.
• Certification in CPR and First Aid required.
• Must complete annual continuing education in the field as required.

MercyOne Eastern Iowa provides exceptional, personalized care to Dubuque, Dyersville, Elkader, Clinton and surrounding areas providing more than 300 licensed beds. MercyOne Eastern Iowa operates four medical centers in Dubuque, Elkader, Dyersville and Clinton. Our facility in Clinton has branches in Fulton specializing in family medicine and Savanna Home Health & Hospice Care based in Illinois.

• MercyOne Dubuque Medical Center
• MercyOne Dyersville Medical Center
• MercyOne Elkader Medical Center
• MercyOne Clinton Medical Center

With a history dating back more than 130 years, MercyOne Eastern Iowa has grown through expansions, acquisitions, and consolidations to help provide exceptional, personalized care to our communities. Our four medical centers employ over 2,000 colleagues and medical staff improving access and creating an even higher level of care coordination to benefit patients and communities throughout the region.

Our Mission:

We, Trinity Health, serve together in the spirit of the gospel, as a compassionate and transforming healing presence within our communities.

Our Core Values:

• Reverence
• Commitment to Those Who are Poor
• Safety
• Justice
• Stewardship
• Integrity

Our Vision:

• We will be the most trusted health partner for life.

Our Actions:

As a Trinity Health colleague, I will:

• Listen to understand.
• Learn continuously.
• Keep it simple.
• Create solutions.
• Deliver outstanding service.
• Own and speak up for safety
• Expect, embrace and initiate change.
• Demonstrate exceptional teamwork.
• Trust and assume good intentions.
• Hold myself and others accountable for results.
• Communicate directly with respect and honesty.
• Serve every person with empathy, dignity and compassion.
• Champion diversity, equity and inclusion.

Our Promise:

• We Listen.
• We Partner.
• We Make it Easy.

MercyOne Dubuque Medical Center and all its affiliates are proud to be equal opportunity employers. We do not discriminate on the basis of race, gender, religion, physical disability or any other classification protected under local, state or federal law.

Our Commitment to Diversity and Inclusion

Our Commitment to Diversity and Inclusion
 

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.