JOB POSTING IS EXPIRED
Catering Sales Manager

The Grand River Center is a full-service meeting and event facility located in the heart of downtown Dubuque, Iowa. Newly renovated in 2020, featuring over 40,000+ square feet of meeting and 30,000+ square feet of exhibition space for events up to 2,000.

• Performs related work as assigned by Director of Sales & Marketing and GM.
• Meets specified goals and objectives for venue usage by promoting the convention center to all potential clients; conducts venue tours; answers questions and provides information regarding venue services, policies and procedures; and assists clients in finalizing booking arrangements.
• Design floor layouts on venue software.
• Create and distribute accurate Banquet Event Orders (BEO)
• Advance, plan, service, and supervise all weddings.
• Primary sales contact for all groups expecting approximately 50 or fewer attendees.
• Set appointments and make outside calls to potential clients.
• Make solicitation calls, assist with promotions and direct mail activities.
• Researches, identifies and establishes the appropriateness of groups for the venue.
• Attend industry events and tradeshows as may be required.
• Prepare event contracts, sales folders, sales kits and correspondence to clients.
• Enter and maintain complete and accurate information into booking system.
• Works with clients and facility staff to determine event needs and opportunities for upselling food and beverages, and other services offered by the facility.
• Work a flexible schedule, including long nights, early mornings, weekends & holidays as needed.
• Complete all duties with a customer service focus through teamwork & dedication to OVG’s principles.
• Assist in the preparation of building to meet the requirements of upcoming events/shows.
• Participates in the development of newsletters and other marketing materials.
• Prepare reports, correspondence, memoranda, agreements and forecast projections.
• Provide assistance and staff support to the Director of Sales & Marketing.
• Prepare and deliver verbal presentations to groups of various sizes.
• Communicate clearly and concisely, both orally and in writing.
• Working as a Manager on Duty (MOD) as required.
• Analyzing competitors and target markets.
• Perform other duties as assigned.

• Bachelor’s Degree from an accredited college or university with major course work in sales, marketing or other related field and/or minimum 3-5 years of increasingly responsible experience in business to business sales required, preferentially with a sports facility, convention center, performing arts facility, or other multi-purpose public assembly facility.
• Prefer experience in weddings, conventions, banquets, entertainment, tradeshow/meetings with responsibility for scheduling, arranging, promoting meetings, lectures, exhibits, conventions, concerts or other related events.
• High school diploma or equivalent GED required.
• Strong computer skills in Windows environment and MS Office applications. Training on industry software will be provided.
• Ability to work a flexible schedule including nights, weekends and select holidays as required, in addition to normal business hours if needed.