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Document Processing Specialist

Job Overview

Overview

We are seeking a Document Processing Specialist to join our team! In this role, you will be accountable for the preparation, scanning, and verification of medical record documents for integration into the electronic patient record. The Document Processing Specialist ensures medical records are processed in accordance with standardized HIM system wide guidelines. In addition, the Document Processing Specialist is responsible for communicating all issues that impact quality or timely integration of the documents into the patient’s electronic record.

Location: Onsite, Dubuque Finley Hospital

Why UnityPoint Health?

• Commitment to our Team – We’ve been named a  Top 150 Place to Work in Healthcare 2022  by Becker’s Healthcare for our commitment to our team members.
• Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience  a culture  guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
• Benefits – Our competitive  Total Rewards  program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.
• Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
• Development – We believe equipping you with support and  development opportunities  is an essential part of delivering a remarkable employment experience.
• Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.

Visit us at UnityPoint.org/careers to hear more from our team members about why UnityPoint Health is a great place to work.  https://dayinthelife.unitypoint.org/ 

What are team member vaccine requirements?

As part of keeping our communities safe and healthy, all team members must be vaccinated for influenza and Tdap, provide proof of immunity to MMR and varicella, and be tested for tuberculosis. New hires must submit proof of vaccination or an approved exemption to begin work. If you have questions, please contact a recruiter or ask at any time during the interview process. UPH strongly recommends that all team members receive the updated 2023-2024 COVID-19 vaccine, and at this time, UnityPoint Health – Meriter requires Covid-19 vaccination or an approved exemption.

Responsibilities

What you'll do:

• Accurately prepare paper medical records for scanning following standardized HIM system wide prep guidelines.
• Scans paper medical records into the electronic health record using a scanning device.
• Accurately Indexes and verifies medical record images into the electronic health record following standardized HIM system wide document type guidelines.
• Responsible for the verification batches of scanned medical record images are released into the appropriate quality review queue or committed into the patient’s electronic medical record.
• Retrieves paper documents from defined patient care locations.
• Promptly answers office phone calls or assists with phone coverage.
• Frequently monitors incoming department faxes, as necessary.
• Responds to and fulfills continuation of care requests, as necessary.

Qualifications

What you'll need:

Education: High school diploma or GED equivalent required

Preferred: Medical terminology Completion of a Health Information Management program

Experience: Previous work history in health information services/medical records department or office experience required.

Knowledge/Skills/Abilities:

• Keyboarding skills.
• Read, write and speak fluent English
• Adheres to privacy and confidentiality policies for all internal and external customers
• Demonstrates the ability to multi-task and work in an organized, efficient, and process-oriented manner
• Possesses good problem-solving skills in reasoning through work related issues
• Exhibits excellent oral communication skills and the ability to interact with customers and team members with diverse education, lifestyle and back grounds in accordance to the facilities mission, vision and values
• Preferred: Experience with EPIC or other Electronic Health Record system. Experiences with MS Office suite and to be able to learn new applications