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Service Technician

Job Overview

Job Summary:

The Service Technician is responsible for ensuring that all units returned for service or warranty are repaired to Mi-T-M's quality standards.

Hours: 5:15am - 3:30pm, Monday through Thursday (overtime hours as needed)

Responsibilities:

• Troubleshoot and diagnose issues effectively
• Perform repairs on units that have been returned for service or warranty
• Prioritize work schedule to ensure timely return on customer units
• Provide excellent customer service and explain technical issues
• Organize parts to maintain appropriate inventory levels
• Utilize various computer systems for diagnostics, record keeping and other tasks
• Additional duties as assigned

Job Qualifications:

• Strong understanding of electrical and mechanical principles
• Clear and concise communication
• Great work ethic and attendance
• Excellent problem-solving abilities
• Strong attention to detail
• Time management skills
• Ability to work independently and with others
• Ability to use various computer systems
• Ability to lift 50lbs
• High school diploma or GED required