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Office Coordinator

Job Overview

Overview

Office Coordinator

Dubuque, IA

Monday-Friday 6:30AM-3:00PM

Full Time + Benefits

The office coordinator is responsible for daytime clerical duties of triaging/scheduling client appointments and for performing general receptionist duties of greeting/registering clients and assisting callers. The office coordinator also has responsibility for data entry, chart management, working denials for billing and coding, ordering departmental supplies, and management of KRONOS timekeeping. The Office Coordinator is responsible for overall office coordination.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:    

• Expect paid time off, parental leave, 401K matching and an employee recognition program.

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

Administration/Clerical

• Answers phones, schedules patients’ appointments, obtains necessary patient and insurance information for needed services, performs electronic management of scheduling and referrals

• Process development and structuring to improve performance for front staff.

• Delegation and data entry for payment collection and supply ordering

• Delegation and management of denial and billing work queues

• Delegation and management of employee timekeeping and allocation of staff time to designated department within KRONOS

• Management of paper and electronic HIM, assuring HIPPA protection and immediate accessibility for clinicians

Qualifications

Education

High School Diploma or GED

Knowledge/Skills/Abilities

• Read, write, comprehend, and speak fluent English

• Multi-cultural sensitivity

• Possess basic computer skills

• Able to communicate effectively (written and orally) with people of diverse professional, educational and lifestyle backgrounds.