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Credit Specialist

Job Overview

Company Overview

Spahn & Rose Lumber Co. has been a trusted name in the lumber and building materials industry since 1904. With 25 retail locations across Iowa, Illinois, Wisconsin, Alabama, and Georgia, we are committed to providing our customers with exceptional service and high-quality products while fostering rewarding career opportunities for our employees.

Position Description

The role of Credit Specialist is responsible for processing the day-to-day credit transactions of the business under the direction of the Director of Credit & Collections. They will provide support through their expertise in managing cash applications and customer credit reviews.

DUTIES AND RESPONSIBILITIES:

• Post all incoming payments to correct accounts (checks and ACHs)
• Apply payments accurately according to customer remittance
• Contact customers for missing remittance information
• Set customers up with Web Track online account access and reset passwords as requested
• Process customer payments electronically upon email or phone requests
• Process new credit applications, including sending out credit reference requests and running credit reports
• Follow up with accounts requesting missing information on credit applications submitted
• Follow up with banks and trade references for status of references requested
• Communicate with GMs and Sales on status of new account applications
• Assist AR Specialists with evaluation of new customer credit worthiness and routine reassessment of customer credit terms and limits on existing customers in alignment with corporate policies and strategies
• Respond to customer inquiries for copies of invoices, statements, etc.
• Manage and resolve items in Accounting, Accounts Receivable and Credit Email boxes
• Process customer refund check requests
• Monitor Daily Verify Customer Dashboard to insure accounts are set up correctly
• Respond to requests for customer references
• Perform other duties as assigned

EDUCATION AND EXPERIENCE REQUIRED:

• Two year accounting degree or equivalent experience in Accounts Receivable or accounting work
• Excellent computer skills, including knowledge of MS office products
• Knowledge of office administration responsibilities, systems and procedures
• Excellent time management skills with the ability to prioritize work and multitask with accuracy and attention to detail
• Excellent critical thinking and analytical skills
• Excellent communication skills, both written and verbal
• Ability to sit at a desk for an extended period of time