JOB POSTING IS EXPIRED
Operations Manager | Five Flags Center

The Five Flags Civic Center is located in downtown Dubuque. The arena has a capacity of 4,500 guests and has the ability to transform for an occasion from concerts and sports tournaments to banquets and general sessions. The theater is a National Historic Landmark that seats 711 guests and Bijou Room is a black box theater with a capacity of 135 guests.

• Assists Assistant General Manager & Director of Facilities & directs the overall daily operation and maintenance of the facilities.
• Plan, direct, coordinate, and review the work plan for all event changeovers; meet with staff to identify and resolve problems; assign work activities, projects and programs; monitor workflow; review and evaluate work products, methods and procedures.
• Select, train, motivate and evaluate staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.
• Coordinate, and review the work plan for changeover, facility maintenance and operations; meet with staff to identify and resolve problems; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures.
• Coordinate labor hours for staff, inmates and temporary workers.
• Report labor allocations to Director of Finance.
• Participate in the development and administration of the Operations budget; forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; implement adjustments as necessary.
• Coordinate facility arrangements and monitor the work of contractors.
• Ensure staff is working safely, efficiently and are aware of proper safety guidelines.
• Order supplies and materials for maintenance programs within budget guidelines; receive and maintain supplies.
• Maintain hazardous materials communication program, material safety data sheets and required records and permits; maintain knowledge of changes in pertinent Federal, State and Local regulations.
• Develop and maintain an accurate record keeping system; including equipment maintenance and inventory logs.
• Experience and working knowledge of tractors, skid steers, arena grooming equipment, grounds keeping equipment, electrical, refrigeration, and plumbing.

• 3-5 years’ experience in an operations position in arena, convention center or public assembly facility with knowledge of set up/housekeeping and event coordination including progressive supervisory responsibility.
• Familiarity with OSHA requirements.
• Strong interpersonal skills required; including excellent verbal and written communication skills in the English language.
• Self-motivated with excellent organizational skills.
• Strong verbal and written communication skills in the English language.
• Assists in events as needed.
• Must be able to work a flexible schedule including, early mornings, evenings, overnights, weekends, holidays and extended number of consecutive days.