Job Overview

POSITION: Store Manager (Full Store Operations Manager)

We are looking for a hands-on, experienced retail leader to run the entire daily operation of our 20,000 sq ft discount retail warehouse.

This role is perfect for someone who thrives in a fast-paced environment, can lead multiple departments, and wants to make a big impact immediately.

You will oversee sales, warehouse, pricing, merchandising, scheduling, customer service, and store standards. This is a high-responsibility role with full authority to manage the store.

Responsibilities

Leadership & Team Management

• Lead and manage all store employees across sales, warehouse, receiving, pricing, and merchandising

• Run daily morning huddles and set clear expectations

• Coach, train, and motivate a high-energy team

• Hold staff accountable for performance and attendance

Sales & Customer Service

• Manage all sales floor operations

• Coach sales team to higher closing percentages

• Ensure customers are greeted, helped, and followed up with

• Handle escalated customer issues professionally

• Review discounts, overrides, and returns

Operations & Inventory Flow

• Oversee receiving, pricing, and merchandising departments

• Make sure all incoming items are priced within 24 hours

• Ensure all priced items are stocked on the floor within 24 hours

• Maintain clean, organized aisles, shelves, and displays

• Ensure manifests and incoming inventory are planned properly

Store Standards

• Maintain a safe, clean, fully stocked store at all times

• Conduct daily walkthroughs of sales floor and warehouse

• Ensure signage, displays, and departments are organized

Scheduling & Staffing

• Create and manage weekly staff schedule

• Approve PTO, monitor attendance, and handle corrective action

• Ensure weekends and busy days are properly staffed

Reporting & KPIs

• Report daily sales, labor, and inventory movement

• Track and hit weekly/monthly sales goals

• Monitor departmental performance and fix bottlenecks

Requirements

• 3+ years of retail store management or operations leadership

• Experience supervising teams of 10+ employees

• Strong customer service and communication skills

• Ability to manage both sales and warehouse-style operations

• Comfortable working in a fast-paced, high-volume environment

• Strong problem-solving and decision-making abilities

What We Offer

• Competitive salary based on experience

• Performance-based bonuses

• Full authority to run and improve the store

• Fast-growing company with advancement opportunities

• Positive, energetic team environment

• Opportunity to shape the future of multiple stores as we expand

Schedule

• Full-time

• Monday–Friday with rotating weekends

• Must be available between 7:30 AM – store close