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Program Manager, Sharpen

Job Overview

Overview

Make an Impact!

At McGraw Hill we create best-in-class, next-generation learning platforms that are used by millions of students and educators worldwide from kindergarten through graduate school. Our goal is to accelerate student success through intuitive and effective learning tools and content that maximize a teacher’s time and a student’s learning experience. We do all of this in a supportive, collaborative environment where you can grow your career in a way that fits into your life.

How can you make an impact?

The Program Manager is responsible for planning, scheduling, and tracking of programs within our Higher Education Business Unit. This role will partner with technical product management, architecture, engineering, and the business to provide leadership in delivering innovative digital solutions to our customers.  This position will not only focus on the planning, communication and coordination of large-scale software development programs but also beyond the end date to the transitional and operational elements. This role is accountable to sponsors for schedule and quality of all program elements. This role may also be accountable for platform level program leadership, including resolving risks, providing leadership to agile teams, and providing clear status and communications. This role requires a strong user focus. 

This is a remote position open to applicants authorized to work for any employer within the United States.

What you will be doing:

• Lead delivery of large, cross-team programs by driving project initiation, milestone tracking, risk management, dependency coordination, and on-time, high-quality delivery from development through testing and release.
• Navigate complex cross-project dependencies, proactively identifying issues and escalating risks across teams, programs, and leadership as needed to ensure alignment and continuity.
• Drive scaled agile planning and execution for programs requiring it, championing agile methodologies, adherence to the SDLC, and continuous improvement across teams.
• Partner closely with product and engineering leadership to provide guidance across multiple platform teams, including facilitating cross-team ceremonies such as platform-wide demos and alignment meetings.
• Serve as Scrum Master for 1–2 teams as needed, ensuring effective agile ceremonies, maintaining prioritized backlogs, documented delivery plans, iteration planning, and dependency visibility.
• Own and manage program-level communication and transparency, ensuring stakeholder buy-in, timely issue resolution, risk mitigation, customer support prioritization, SLA adherence, and support for Product Operations reporting and metrics.

We are looking for someone with:

• Deep knowledge of software development and adoption, ideally within EdTech, with cross-disciplinary understanding of product management, engineering, and quality assurance.
• Minimum of 7 years of agile project management experience with progressively increasing responsibility, including managing project scope, timelines, and business requirements; hands-on experience as a Scrum Master required.
• Demonstrated leadership and influence in matrixed environments, with strong skills in negotiation, conflict management, collaboration, organizational effectiveness, and critical thinking.
• Highly organized and self-motivated, able to prioritize effectively, work well under pressure, and remain flexible and adaptable to evolving tools, processes, and ways of working.
• Excellent communicator with an open, inclusive style, capable of engaging and influencing a wide range of technical and non-technical stakeholders while building alignment and consensus.
• Growth-oriented mindset with a positive attitude, openness to change, willingness to travel occasionally, and familiarity with agile frameworks, scaled agile practices, certifications (CSM and/or PMI-ACP), and tools such as Jira, Confluence, and Slack.

Why work for us?

At McGraw-Hill, we leverage cutting-edge technology to create innovative learning solutions that support learners at all stages of their educational journey. Our state-of-the-art digital tools and platforms provide personalized, interactive experiences that enhance understanding and retention. Being part of McGraw-Hill means joining a team dedicated to shaping the future of education and making a real impact on students' lives. It's an exciting opportunity to contribute to a company that values innovation, collaboration, and excellence.

The pay range for this position is between $77,040-$130,000 annually. However, base pay offered may vary depending on job-related knowledge, skills, experience, and location. An annual bonus plan may be provided as part of the compensation package, in addition to a full range of medical and/or other benefits, depending on the position offered.  Click here to learn more about our benefit offerings.

McGraw Hill recruiters always use a “@mheducation.com or @careers.mheducation.com” email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.

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