Job Overview

Internet Sales & Content Specialist

Stu’s Home Improvement Outlet – Dubuque, IA
One of the fastest-growing retail outlets in the Tri-State area!

About the Role

Stu’s Home Improvement Outlet is expanding fast and we’re looking for a driven, tech-savvy Internet Sales & Content Specialist to help us grow our online presence and boost sales. This role is perfect for someone who thrives in a fast-paced retail environment, loves creating content, and knows how to engage customers across multiple platforms.

Key Responsibilities

Online Sales & Listings

• Photograph and post new arrivals daily across Facebook Marketplace, Instagram, TikTok, and our Shopify store

• Write clear, accurate product descriptions

• Update pricing, availability, and inventory as items sell

• Promote special deals, events, and sales initiatives

Customer Engagement

• Respond to customer inquiries quickly and professionally during store hours and after hours (within reason)

• Manage messages on Facebook Messenger, Marketplace, Instagram DMs, TikTok comments, and other platforms

• Drive customers to visit the store or purchase online

• Maintain a high standard of customer service and communication

Content Creation & Branding

• Film daily videos of new items, truckloads, behind-the-scenes activity, and in-store happenings

• Create high-energy short-form content (Reels, TikTok, Shorts) showcasing deals and product features

• Help strengthen Stu’s branding across all digital channels

• Assist with organizing and hosting daily live sales and promotional events

Store Support

• Capture videos of customers picking up items, large deliveries, big-ticket arrivals, etc.

• Support the owner with general digital tasks, simple office duties, and marketing needs

• Work closely with sales staff to highlight priority items

Requirements

• Experience posting and selling on Facebook Marketplace and other online sales platforms

• Strong phone, messaging, and customer service skills

• Comfortable filming videos and being on camera when needed

• Familiarity with Google Workspace (Drive, Docs, Sheets)

• Ability to multitask and stay organized in a busy retail environment

• Reliable, dependable, and able to work weekends when needed

• Must be able to respond to online messages promptly during store hours and after hours when assigned

Preferred Skills

• Social media content creation

• Basic photo/video editing

• Shopify, TikTok Shop, or eCommerce experience

• Retail or sales background

Schedule

Full-time
Must be available during store hours and occasionally after hours to respond to inquiries.
We are growing rapidly—this is a long-term career opportunity for the right person.

Why Join Stu’s?

• Fast-growing company with career growth opportunities

• Positive, energetic work culture

• Be part of a mission-driven business that gives back to the community

• Employee discounts on home improvement products

• Competitive pay + performance bonuses