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Account Manager

MedOne Pharmacy Benefit Solutions

1 Positions

ID: 2710703

Posted On 09/06/2024

Job Overview

As an Account Manager, you will be the primary day-to-day contact for clients. The Account Manager works collaboratively with other MedOne personnel to build and manage the service relationship with clients, their medical plan administrators, and broker partners.

Company Information

MedOne is a full-service pharmacy benefit manager (PBM) serving clients and members nationwide. With a fully transparent, pass-through model, MedOne helps people conveniently access the most appropriate prescriptions at the most affordable price.

Essential Job Functions

  • Build and maintain business relationships by providing prompt and accurate service to promote customer loyalty
  • First point of client contact for general inquiries such as escalated member issues, plan design questions, etc.
  • Assist with onboarding new clients
  • Manage client’s pharmacy benefit design updates, projects, and follow-ups
  • Organize and maintain client documentation within and outside of CRM
  • Interact directly with internal and external clients to build positive relationships
  • Assist with establishing and managing client project parameters and requirements
  • Assist in creating, analyzing, and presenting prescription drug performance data and client-specific plan recommendations
  • Attend, present and record notes at client and vendor meetings
  • Serve as backup to the Member Advocate team when call volume is high
  • Research and resolve issues about eligibility, claim adjudication, and billing
  • Attend client benefit fairs and open enrollment meetings

Position Requirements

  • Bachelor’s degree in business, marketing, or a related area or equivalent work experience in a related field
  • Intermediate knowledge of Microsoft Office products
  • Strong time management and prioritization skills in an environment that can present frequent interruption
  • Strong listening, verbal, and written communication skills that convey understanding and clarity
  • Desire to educate and consult with clients and business partners to resolve issues and develop solutions
  • Demonstrated desire to learn new information and share knowledge amongst the team and cross-functionally
  • Ability to travel up to 25%, including some overnight stays and air travel, with a valid driver's license, insurance, and a reliable personal vehicle.

Work Hours | Location

  • Hybrid position based in Overland Park, KS
  • Full-time, salaried position, minimum 40 hours per week.

MedOne is an equal opportunity employer.

Job Offers are contingent on passing a background check and drug screen.

Primary Contact

1659977850123

Jolene Kohlenberg

HR Manager,

5632584482

Phone

Phone

Phone

Fax

jkohlenberg@medone-rx.com

Email

True

True

True

Job Details

Categories

Management/Executive
Pharmacy

Location

Overland Park, KS

Job Type

Employee

Full/Part

Full Time

Company ID

1152

Job REQ #

2710703

# Positions

1

Start Date

20240906

End Date

20241027

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MedOne Pharmacy Benefit Solutions

About the Company

Company Information

MedOne is a full-service pharmacy benefit manager (PBM), serving clients and members nationwide. With a fully transparent, pass-through model, MedOne helps people conveniently access the most appropriate prescriptions at the most affordable price.  MedOne's corporate office is located in Dubuque, IA.

Why Join the MedOne Movement?

To help people conveniently access the most appropriate prescription treatment at the most affordable price.

Our Core Values:

  1. Prioritize your well-being
  2. Act as a MedOne team
  3. Care for Members with Compassion
  4. Strive to exceed client expectations
  5. Do the right things for the right reasons
  6. Bring your best
  7. Challenge the status quo

Benefits:

  • Competitive Salary
  • Medical, Dental, Vision, Disability and Life Insurance for full-time employees
  • Matching 401K Plan
  • Paid Time Off
  • Paid Holidays and Birthdays
  • Gym Reimbursement
  • Tuition Reimbursement
  • Career Growth Opportunities

MedOne is an equal opportunity employer.

Job Offers are contingent on passing a background check and drug screen.