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Account Coordinator

Cottingham & Butler/ SISCO

1 Positions

ID: 4255225008

Posted On 04/03/2026

Job Overview

SISCO (Self Insured Services Company) is continuing to grow, and as a result of that growth, we are looking for an Account Coordinator to join our team. This individual will support the Account Management team by assisting with day-to-day servicing of existing client accounts. This role focuses on reporting, data management, coordination tasks, and administrative support to ensure accurate client information and efficient internal operations.

Essential Functions

  • Request and manage policy and account information from brokers
  • Prepare and distribute reports for internal and account management use
  • Coordinate claim reviews and manage related client communications
  • Set up and maintain care networks and physician panels
  • Maintain and update client data, contacts, and profiles in internal systems including Monday.com
  • Manage team email inboxes and respond to or route inquiries as appropriate
  • Support department projects and assist with new business and compliance-related updates as assigned

Skills & Competencies

  • Strong written and verbal communication skills
  • Ability to multitask with attention to detail and accuracy
  • Effective time management and organizational skills
  • Strong decision-making skills and ability to meet deadlines

Full-Time Benefits - Most benefits start day 1

  • Medical, Dental, Vision Insurance
  • Flex Spending or HSA
  • 401(k) with company match
  • Profit-Sharing/Defined Contribution (1-year waiting period)
  • PTO/Paid Holidays
  • Company-paid ST and LT Disability
  • Maternity Leave/Parental Leave
  • Subsidized Parking
  • Company-paid Term Life/Accidental Death Insurance

About SISCO:

SISCO (Self Insured Services Company) is a leading third-party benefit administration firm dedicated to maximizing the value of employee benefits for our clients. SISCO was established in 1980 as a boutique third-party administrator dedicated to the administration of unique, complex plan designs. Today, SISCO is recognized as a premier third-party administrator for employee benefits, serving 600+ employers and 1,000,000+ members from our headquarters in Dubuque, IA.

For the past decade, many Health Insurance Carriers and Payers have been quietly driving industry trends in the wrong direction. The result is a lower standard of prudent review and ever-increasing costs. Our strategy is to simply administer employer plans with the same care, diligence, and expertise we apply to our own benefit program. Learn more at www.siscobenefits.com

Want to learn more? Follow us on www.CottinghamButler.com | LinkedIn | Facebook

Primary Contact

12213

Human Resources

,

563-587-5104

Phone

Phone

Phone

563-587-5922

Fax

careers@cb-sisco.com

Email

True

False

True

Job Details

Categories

Customer Service
Graphic Design/Social Media
Health Care
Insurance
Sales/Service

Location

Dubuque, IA

Job Type

Employee

Full/Part

Full Time

Company ID

943

Job REQ #

4255225008

# Positions

1

Start Date

20260403

End Date

20260504

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About the Company

ABOUT THE COTTINGHAM & BUTLER COMPANIES

Cottingham & Butler is one of the largest insurance brokers in the U.S. with over 1,200 employees dedicated to providing our clients with advice and insurance products to manage the risks they face. Better Every Day. That's our promise to our employees and our clients. We deliver better advice, better service, and better ideas than our competitors. Every Day. It's a commitment to challenging conventional wisdom, innovating, improving how we serve our clients and growing as industry professionals. This approach has produced superior results for our clients, endless opportunities for our employees, and a growth track record that continues to outperform the industry.