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Account Coordinator

Cottingham & Butler/ SISCO

1 Positions

ID: 4255225008

Posted On 04/03/2026

Job Overview

Cottingham & Butler is continuing to grow, and as a result of that growth, we are looking for an Account Coordinator to join our CBCS team. This individual will support the Account Management team by assisting with day-to-day servicing of existing client accounts. This role focuses on reporting, data management, coordination tasks, and administrative support to ensure accurate client information and efficient internal operations.

Essential Functions

  • Request and manage policy and account information from brokers
  • Prepare and distribute reports for internal and account management use
  • Coordinate claim reviews and manage related client communications
  • Set up and maintain care networks and physician panels
  • Maintain and update client data, contacts, and profiles in internal systems including Monday.com
  • Manage team email inboxes and respond to or route inquiries as appropriate
  • Support department projects and assist with new business and compliance-related updates as assigned

Skills & Competencies

  • Strong written and verbal communication skills
  • Ability to multitask with attention to detail and accuracy
  • Effective time management and organizational skills
  • Strong decision-making skills and ability to meet deadlines

Full-Time Benefits - Most benefits start day 1

  • Medical, Dental, Vision Insurance
  • Flex Spending or HSA
  • 401(k) with company match
  • Profit-Sharing/Defined Contribution (1-year waiting period)
  • PTO/Paid Holidays
  • Company-paid ST and LT Disability
  • Maternity Leave/Parental Leave
  • Subsidized Parking
  • Company-paid Term Life/Accidental Death Insurance

About Cottingham & Butler:

At Cottingham & Butler, we sell a promise to help our clients through life’s toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of “better every day” constantly pushing ourselves to be better than yesterday – that’s who we are and what we believe in.

As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day. 

Want to learn more? Follow us on www.CottinghamButler.com | LinkedIn | Facebook

Primary Contact

12213

Human Resources

,

563-587-5104

Phone

Phone

Phone

563-587-5922

Fax

careers@cb-sisco.com

Email

True

False

True

Job Details

Categories

Customer Service
Graphic Design/Social Media
Health Care
Insurance
Sales/Service

Location

Dubuque, IA

Job Type

Employee

Full/Part

Full Time

Company ID

943

Job REQ #

4255225008

# Positions

1

Start Date

20260403

End Date

20260531

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About the Company

ABOUT THE COTTINGHAM & BUTLER COMPANIES

Cottingham & Butler is one of the largest insurance brokers in the U.S. with over 1,200 employees dedicated to providing our clients with advice and insurance products to manage the risks they face. Better Every Day. That's our promise to our employees and our clients. We deliver better advice, better service, and better ideas than our competitors. Every Day. It's a commitment to challenging conventional wisdom, innovating, improving how we serve our clients and growing as industry professionals. This approach has produced superior results for our clients, endless opportunities for our employees, and a growth track record that continues to outperform the industry.