Account Specialist

Job Overview

Job Title: Account Specialist

Overview:

The Account Specialist focuses on acquiring new accounts and maintaining existing ones. This role involves analyzing customer needs, providing excellent service, and managing accounts strategically. The specialist interacts with clients, proposes growth strategies, and supports customer service functions.

Responsibilities:

• Manage all aspects of account processes, including transactions and relationship building.
• Utilize CRM for reporting and collaborate with the engineering team.
• Identify new business opportunities within existing accounts.
• Seek new customers through research and lead generation.
• Track and forecast sales and conduct annual business reviews.
• Participate in tradeshows and support daily customer service activities.

Qualifications:

• Good business skills, negotiation, and customer service.
• Proficient in Microsoft Suite.
• Creative and critical thinking abilities.
• Effective communication skills.
• Motivated, disciplined, and organized.
• Understanding of the sales process and customer needs.
• Team player with excellent interpersonal skills.

Experience and Education:

• College degree or equivalent work experience, preferably in sales or marketing.
• Certification in software such as PowerPoint, MS Word, Outlook, and MS Excel is preferred.

Application Process:

If interested, apply through one of these methods:

• Call Express at 563-583-1600 to schedule an interview.
• Submit an online application.
• Email your resume to Molly.Wand@Expresspros.com.