Job Overview

Express Employment is seeking candidates for an Administrative Assistant position.

We are looking for a dynamic, detail-oriented individual who can contribute to a professional and welcoming environment. In this role, you will be responsible for a variety of tasks that ensure smooth office operations and provide exceptional customer service. This is a full-time opportunity with potential for growth within the company.

Key Responsibilities:

• Greet visitors and clients in a warm, friendly manner, acting as the first point of contact for all incoming inquiries.
• Answer and manage multi-line phone systems, directing calls and taking messages as needed.
• Perform general office duties, including managing correspondence, filing, scanning, and handling mail.
• Schedule appointments, maintain calendars, and ensure meetings are properly coordinated.
• Retrieve and promptly distribute messages from the answering service.
• Prepare and process documents, spreadsheets, and reports as required by management.
• Support the team with various administrative tasks, ensuring efficiency and accuracy in day-to-day operations.
• Maintain a clean and organized reception area, creating a professional impression for clients.
• Assist with office supply inventory and order management to ensure the office is well-stocked.
• Manage incoming and outgoing mail and deliveries, ensuring timely distribution.
• Provide support during tax season, including additional hours and mandatory Saturdays.

Skills and Qualifications:

• Strong computer proficiency, particularly in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to manage multiple tasks efficiently while maintaining a high level of accuracy and attention to detail.
• Strong organizational skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Excellent written and verbal communication skills, with a professional demeanor when interacting with clients and colleagues.
• Self-motivated with the ability to work independently and without supervision.
• Exceptional customer service skills, with a friendly, positive attitude and a commitment to providing a high level of service.
• Adaptable and flexible to changing demands and priorities, ensuring smooth daily operations.

Work Schedule:

• Full-time hours with occasional overtime during peak periods.
• Availability to work additional hours, including Saturdays, during the busy tax season is required.

Benefits:

• Paid Time Off (PTO) to promote work-life balance.
• 401(k) retirement savings plan with company match.
• Comprehensive health, dental, and vision insurance.
• Disability insurance to provide income protection.
• Opportunities for career growth and professional development.

Job Type: Full-time