Administrative Assistant-RCF/PMI

Job Overview

Responsibilities

The Administrative Assistant provides comprehensive administrative support to the RCF/PMI team. This role involves coordinating daily office operations, supporting the Administrator and Assistant Administrator position, maintaining program census, and assisting with communications to ensure efficient workflow and high-quality service delivery. In addition, you will:

• Maintain and organize office supplies, ensuring availability when needed.
• Prepare and process documentation, including forms, reports and correspondence.
• Ensure all data is accurately entered and comply with confidentiality regulations (e.g. HIPAA).
• Coordinate meetings, appointments, and team schedules.
• Support the billing processes by gathering census data and reporting it timely to the Administrator.
• Generate regular program reports as requested by the RCF/PMI Administrator and/or Assistant Administrator.
• Disseminate information, reminders, and updates to the team and clients.
• Ensure compliance with organizational policies and procedures.
• Assist in audits and quality assurance reviews.
• Other duties as assigned.

Requirements

Education:

• High school diploma or equivalency required.
• Associate degree is preferred.

Experience: 

• Minimum of two (2) years of experience in an administrative or healthcare support role preferred.

Knowledge/Skills:

• Strong attention to detail.
• Excellent written and verbal communication skills.
• Strong organizational and multitasking skills.
• Team player with a proactive attitude.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.)
• Familiarity with Electronic Health Records (EHR) systems and healthcare-related terminology preferred.

Benefits

Competitive benefits package for full-time employees working 30+ hours a week:

• Health insurance (up to 79% employer paid)
• Dental insurance
• Vision insurance
• 401(k) with profit sharing and employer match 
• Paid time off (accrue up to 80 hours during first year of employment; increases based on tenure with agency)
• 10 paid holidays
• 80 hours sick time
• 2 wellness days
• Staff development and training
• Public Service Loan Forgiveness (PSLF) eligibility for federal student loans
• Employer paid CEU's through Relias
• PerkSpot- employee discount program
• Employee assistance program
• Advancement opportunities

About the Organization

Hillcrest is a non-profit organization that assists adults and children in need of help. Every day, Hillcrest builds confidence in hundreds of people and families. We strive to be a leading provider in supporting brain health and wellness.  We’re a place where compassion is commonplace. Where our passion soars and faith restores.

**COVID-19 Vaccination Not Required*