Sales Support Specialist

Job Overview

Looking for an opportunity to be part of a dynamic, high-performance team in the agricultural industry?  Bridon USA is inviting a motivated, detail-orientated individual to join their team as a Sales Support Specialist.

Bridon USA is an innovator in plastic agricultural baling twine.  Continuous improvement and a strong network make Bridon the number one name for quality agricultural twine and world-class netwrap.  With headquarters in Dubuque, Iowa and manufacturing facilities in not only Jerome, Idaho but globally, the team at Bridon USA works together to produce industry-leading product with top-notch service.

The role as Sales Support Specialist offers a variety of ways for you to contribute to the team where you can demonstrate your skills in communication and coordination.  Key components of this role are managing orders and working with various departments to ensure customers receive accurate and on-time goods and services.

What You’ll Do:

You’ll make an impact by performing the following essential duties:

• Support sales team through product availability analysis and order issue resolution
• Create and distribute miscellaneous business reports to support the sales team
• Provide support to internal team by gathering sales information related to accounting and finance, marketing, logistics, etc.
• Process orders and dispatching through Oracle business system; ensure accuracy and completeness of sales orders
• Create and maintain database of customer details
• Respond to phone, email, fax and website inquiries
• Complete invoicing process to include ship confirming order, producing invoices, and supplying invoice copies to customer via mail and/or email
• All other duties as assigned

What education and skills you will bring:

• Bachelor’s degree, equivalent work experience, or combination of education and work experience – required
• Proficiency with Microsoft Office products – required
• Sales/service of Agricultural products experience – an advantage, not a requirement
• Experience with Oracle – an advantage, not a requirement
• Experience with Salesforce – an advantage, not a requirement
• Results-orientated with attention to detail and accuracy
• Strong organizational, interpersonal, verbal and written communication skills

*Annual Bonus Opportunity, Excellent Benefits & No Nights/Weekends/Holidays*

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

To apply, please email your resume to: alexa.goss@tama-usa.com.

To learn more about Bridon, visit: https://www.bridon-usa.com/about/