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After Hours Carrier Specialist

Job Overview

As a Team Member of one of the fastest growing transportation companies in the nation, your individual growth and success are paramount to the overall company growth and success. We offer an industry leading training program paired with a top-of-the-line commission plan that should make every candidate confident that you can be successful in this industry even without previous experience in the transportation space!

What We Do

Simply put, we connect shippers with a network of trusted carriers to provide creative solutions. We handle the entire process: quoting, carrier interaction, scheduling pickups, in transit tracking, and making sure it's delivered on time, every time. This leaves shippers with peace of mind that their freight is safe with us and allows them to shift their valuable time and efforts elsewhere. With RCL, there's no project too big, no customer too small!

The After Hours Carrier Specialist role is an important Carrier facing role working from our Brokerage division office, and has the following job duties:

• Tracks and traces shipments after hours in all phases of transit
• Maintains open communication with drivers and carriers to ensure shipments are picked up and delivered in the required timeframe.
• Builds and maintains relationships with carriers to connect them to customer shipping needs.
• Prospects and vets new carriers to continuously build our network
• Collaborates with Account Executives to ensure the customer's needs are met in the most efficient manner possible.
• Bid on shipments through customer platforms as needed
• Negotiates rates with Carriers based on the current market conditions which fluctuate frequently based on supply and demand of freight.
• Other tasks and duties as assigned by Leadership

The ideal candidate will have the following traits and skills:

• Strong work ethic with the ability to perform high level work with minimal supervision
• Immaculate attention to detail during high volume periods
• Problem solving skills are a must. If you can create solutions in almost any environment, we want you on team RCL!
• Comfortable interacting with a diverse group of carriers and truck drivers through primarily phone interactions
• Time management skills to ensure current and prospective carriers are satisfied and utilized in future opportunities
• Ability to take direction and implement feedback from the Leadership team
• Organizational management to ensure multiple shipments moving at once are running efficiently and on schedule
• Ability to adapt to a variety of situations. No two days are the same at RCL, so if you enjoy the challenge of crafting quality solutions in a fast-paced environment, RCL is the place for you!
• Team player who can clearly communicate updates and needs to Account Executives to effectively relay updates to the customer
• Availability during weekends and after hours as need dictates

Benefits to Working at River City Logistics

We treat our team as if they are the most important people in this company for one reason: they are! We offer the following benefits for our MVP's

• Above industry average starting salary
• Unlimited commission plan: the formula is simple, the better you do, the more you make!
• Paid Time Off Plan after 30-day probationary period, no accrual system!
• Health, Vision and Dental Insurance Offered
• Industry leading training combined with continuous development to make sure you're always able to do your best work.
• No restrictive Non-Compete Agreement that limits your career choices