Apply Now

Ancillary Services Processor

Medical Associates

1 Positions

ID: or5SzfwH

Posted On 04/02/2026

Job Overview

Description

Medical Associates Health Plans is hiring a detail oriented Ancillary Services Processor to join their team! This position will be responsible for maintaining the administration of COBRA and flexible spending in addition to responding to member questions.
 
Schedule: General business hours Monday-Friday with flexibility. This position has the opportunity to work remote after training!
 
Benefits Package Includes:
  • Single or Family Health Insurance with discounted premium rates for wellness program participation.
  • 401k with immediate matching (50% on the dollar up to 7% of pay) + additional annual Profit Sharing
  • Flexible Paid Time Off  Program (24 days off/year)
  • Medical and Dependent Care Flex Spending Accounts
  • Life insurance, Long Term Disability Coverage, Short Term Disability Coverage, Dental Insurance, etc.

Essential Functions & Responsibilities:

  • Perform flexible spending administration through proficient use of the software, to include processing claims and contributions, and providing email and telephonic customer service to customer.
  • Perform COBRA administration through proficient use of the software, to include entering enrollments and terminations, invoicing, group benefit setup, and providing email and telephonic customer service to customers.
  • Process short-term disability claims and provide email and telephonic customer service to customers.
  • Complete all other projects and duties as assigned

Knowledge, Skills and Abilities:

Experience                    One to three years of similar or related experience.
 
Education                      Equivalent to a high school education.
 
Interpersonal Skills      A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary. 
 
Other Skills                  Proficient use of Microsoft Excel.  Good verbal and written communication skills. Strong attention to detail. 


Physical Aspects:

Lifting - Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles.

Fingering - Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand or arm as in handling.

Grasping - Applying pressure to an object with the fingers and palm.

Talking - Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly or quickly.

Hearing - Perceiving the nature of sound with or without correction. Ability to receive detailed information through oral communication and to make fine discriminations in sound, such as when making fine adjustments on machined parts.

Vision - 20 / 40 or better in the best eye with or without correction.

Repetitive Motions - Substantial movements (motions) of the wrists, hands and/or fingers.

Sedentary Work - Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Environmental Conditions: None - The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).


Medical Associates Clinic & Health Plans is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, age, national origin, marital status, parental status, disability, veteran status, or other distinguishing characteristics of diversity and inclusion, or any other protected status.

Please view Equal Employment Opportunity Posters provided by OFCCP https://www.eeoc.gov/poster

Primary Contact

9878

Careers at Medical Associates

,

563-584-4225

Phone

Phone

Phone

Fax

careers@mahealthcare.com

Email

True

False

True

Job Details

Categories

Health Care

Location

Dubuque, IA

Job Type

Employee

Full/Part

Full Time

Company ID

1148

Job REQ #

or5SzfwH

# Positions

1

Start Date

20260402

End Date

20260412

Featured Job

TH Ad

TH Comments


Similar Jobs

CNA Surgical Services

MercyOne

Clinical Services LPN

Hospice of Dubuque

Member Services Coordinator

Cottingham & Butler/ SISCO

CNA Surgical Services

MercyOne

CNA Surgical Services - PT

MercyOne

RN - Psychiatric Services Registered Nurse

MercyOne

RN - Psychiatric Services Registered Nurse

MercyOne

RN - Psychiatric Services Registered Nurse

MercyOne

Supervisor Cardiac Services

UnityPoint Health Finley Hospital

Share this Job
Medical Associates

About the Company

Our mission is to provide superior healthcare and an excellent patient experience.

Medical Associates Clinic is a well-established multispecialty group practice with over 170 providers and a staff of over 1,000 health care professionals and support personnel. The group was founded in 1924 and is Iowa' oldest multispecialty group practice. Today, Medical Associates Clinic is the area' leading health care provider and only multispecialty group practice. Medical Associates Clinic has been recognized since 1998 as a ΓÇ£better performing practiceΓÇ¥ by the Medical Group Management Association.

In 1982, Medical Associates developed the Tri-State' first health maintenance organization, Medical Associates Health Plans, which offers comprehensive health benefits to over 400 employers and 45,000 members. Medical Associates Health Plans has maintained an ΓÇ£ExcellentΓÇ¥ rating, the highest level of accreditation possible by the National Committee for Quality Assurance, for 13 consecutive years.

Medical Associates Clinic offers several locations from which to seek medical care, including facilities at 1500 Associates Drive, 1000 Langworthy, and 4155 Pennsylvania Ave in Dubuque, Iowa; as well as facilities in Bellevue, Cascade, Dyersville, Iowa; Cuba City, Lancaster, Platteville, Wisconsin; and Galena, Illinois.