Assistant Director of Financial Aid

Job Overview

The University of Dubuque is a growing faith-based University that is seeking a full-time Assistant Director of Financial Aid. The University of Dubuque offers an excellent benefits package including tuition remission, paid holidays, vacation and sick time, and a retirement match.

Position Summary:

The University of Dubuque is seeking a qualified individual to join our Office of Student Financial Aid team. The Assistant Director of Student Financial Planning is a full-time position that is part of a hardworking and energetic team. The Assistant Director counsels students and families throughout the entire financial aid process. The Assistant Director must understand and interpret Federal and State laws, Institutional policies and needs, and components of calculating student financial aid eligibility while confidentially handling students' highly sensitive financial information.

Primary Responsibilities:

• Advise students and parents about financing their education and all aspects of the financial aid process
• Certify and process private student loans
• Reconcile Federal Direct Loans, Pell Grants, and state grant programs
• Assist with federal and institutional work study programs
• Process verification documents, tax forms, etc.
• Review and resolve conflicts associated with student aid reports
• Work with the Office of Advancement in awarding Endowed and Contributed scholarships
• Prepare loan exit documents for graduating students
• Assist students with debt management
• Develop and execute action plans for efficient document tracking and processing
• Establish and cultivate working relationships and implement plans with other offices and departments across campus
• Perform other duties in support of the University's Mission

Skills and Abilities:

• Uphold confidentiality according to FERPA regulations
• Communicate with excellence, including written and verbal
• Ability to multi-task and work in a fast-paced environment
• Relate to students, faculty, staff, and the public in a professional, courteous manner
• Driven and self-motivated
• Detail-oriented
• Ability to remain seated at a workstation for extended periods of time

Qualifications:

• Diploma Required; Undergraduate Degree Preferred (working towards Bachelors Degree)
• Minimum of 3-5 years' experience in financial aid or related industry
• Experience in Microsoft Office Suite

To apply with a growing faith-based University for the Assistant Director of Financial Aid position, please submit a UD Employment Application with an attached cover letter, resume, and three professional references or email application materials to hr@dbq.edu. 

Affirmation Action/Equal Employment Opportunity Employer. For more information regarding the Jeanne Clery Act, please go to https://www.dbq.edu/SafetySecurity/JeanneCleryAct/