Assistant Retail Store Manager

Job Overview

• Assist with daily operations, including opening and closing procedures, scheduling, and staff support. 
• Provide outstanding customer service by assisting with shipping, packaging, printing, and retail transactions. 
• Supervise and support team members to ensure productivity, accuracy, and adherence to company policies. 
• Handle customer inquiries, concerns, and issue resolution in a professional and timely manner. 
• Maintain store appearance, inventory levels, and merchandising standards. 
• Process shipments, returns, mail services, and related documentation accurately. 
• Support training of new employees and reinforce operational and safety procedures. 
• Monitor workflow and assist in meeting sales and service performance goals. 

• Previous retail, customer service, or supervisory experience preferred. 
• Strong communication, leadership, and organizational skills. 
• Ability to multitask and work efficiently in a fast-paced environment. 
• Proficiency with point-of-sale systems, computers, and basic office equipment. 
• Reliable attendance and flexible availability, including occasional weekends if required. 
• Ability to stand for extended periods of time and lift/move packages up to approximately 50 lbs.