Assistant Store Manager – Dubuque Location

Job Overview

ASSISTANT STORE MANAGER

Employment Type: Full Time

Supervisor: Store Manager

Location: Dubuque Store

Job Description

To assist the store manager in operating a store that stresses the importance of customer service, maintains associate morale, provides training, and maximizes sales and profits.

Qualifications

• Bachelor’s degree in business related field preferred
• Minimum 2 years of retail or managerial experience
• Satisfactory completion of National Retail Hardware Association test within three months of starting
• Valid driver’s license with clean driving record

Job Duties

• Interact, assist, and provide prompt attention to customers and associates throughout entire store
• Assist store manager in maintaining and ensuring cleanliness and appearance of the store
• May be required to perform tasks normally required of associates in every classification including, but not limited to, driving forklift, load outs, changing tires, and running cash registers
• Perform daily walking tour of store to ensure all areas meet company standards and to assign duties
• Produce timely results in areas not meeting company standards, and follow through on priorities
• Observe needs of customers through merchandising, stock levels, prompt service, refunds and sales
• Aid in maintaining all aspects of merchandising including but not limited to endcaps, displays, signing, facing, and cross merchandising
• Provide training for associates as needed and help maintain a knowledgeable associate base
• Aid in the supervision of all store personnel and notify manager of problems arising in the day-to-day operation of the store
• Assist manager in maintaining proper staffing needs, follow hiring procedures, and maintain consistent disciplinary action as directed by manager
• Play a role in Ad Set and maintenance
• Learn manager responsibilities, such as operations, scheduling, training, personnel issues, etc.
• Responsible for inventory and order verification, and overseeing bank deposits when manager is not available
• Perform various administration functions and open and close the store as needed
• Be involved in the community in which the store serves and encourage others to get involved in non-profit organizations
• Other duties as requested by management