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Business Development Representative

Job Overview

The Metrix Company, a medical device manufacturer, is seeking an experienced sales professional for an on-site role in Dubuque, Iowa. The person in this position is responsible for increasing product sales, maximizing margins, generating customer leads, and assuring customer satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Sells products through verbal and written communication, customer visits at Metrix, traveling to customer location, and attending trade shows
• Organizes trade show calendar and manages all associated tasks
• Follows up on customer leads, develops written justification and scope of new business opportunities
• Responsible for pricing new products and maintaining margins on all existing products
• Works with customer to define new products and changes in accordance with the Design Control Procedure
• Attends Design Review meetings for new products
• Prepares quotations for customer inquiries
• Prepares orders and confirms customer requests
• Develops working relationships with customer and answers questions / concerns
• Provides technical support and product training when necessary
• Maintains customer files
• Works with Production to obtain confirmation dates and shipment schedule
• Tracks on-time shipment for Dubuque and Dominican Republic locations and reports findings to management
• Responsible for communicating customer needs to Metrix management and production staff
• Responsible for product complaints, product returns, and credit requests
• Collects customer evaluation data and reports results to management
• Markets products and maintains company image through advertising, trade shows, brochures, website, social media, etc.
• Evaluates sales trends
• Develops sales budget
• Facilitates accounts receivable collection in coordination with the Customer Service Coordinator and contacts customers as necessary
• Oversees Customer Service and Shipping / Receiving functions

KNOWLEDGE, SKILLS, AND QUALIFICATIONS

• Bachelor degree in Business Administration, Marketing, or related field preferred
• A minimum of two years sales experience required
• Medical device or healthcare background helpful
• Must be able to travel up to 10%, including overnight and weekends
• Must possess ability to influence others, organize workflow and provide follow-up in a timely manner
• ·Excellent communication and customer service skills required
• Lifts, carries, or moves objects up to 20 lbs.

The Metrix Company offers an excellent compensation and benefits package, including health, dental, optical, life, and disability insurance, as well as a 401k and Profit Sharing Plan.

Candidates must be authorized to work in the United States. Employer will not sponsor applicants for work visas.