Claims Coordinator - Cargo & Work Comp

Job Overview

Job Summary

As a Claims Coordinator for Cargo and Work Compensation you will be taking on a career path that is both challenging and rewarding! You will perform tasks to support staff in processing claims. You will be responsible for logging and filing incoming cargo and work comp claims, along with managing correspondence, phone calls, process claim reports, engage with drivers, and maintain other claims processing procedures. This role requires an individual with strong communication and relationship-building skills, who strives for results in an efficient and effective manner, in a fast-paced, friendly environment. Being in claims is an interesting, rewarding, and fun career with many opportunities at Hirschbach!

What you will do: 

• Adjust Cargo damage claims on Hirschbach including unreported damage claims.
• Work directly with all worker compensation claims across the enterprise. 
• Communicate with the OS&D team as well as the Safety team (and others as necessary) on any relevant items.
• Communicate with insurance carriers and TPA agencies regarding accidents as necessary.
• Discuss accidents, damage, preventability and processes with commercial vehicle operators.
• Processing and managing cargo claims. 
• Updating and posting payments for repairs.

Job Requirements

• High school diploma or equivalent, paired with relevant professional experience.
• Bachelor's Degree in Transportation/Logistics/Supply Chain, or a related field is preferred.
• Ability to process information with high levels of accuracy and energy.
• Ability to multi-task and prioritize workload.
• Computer proficiency and ability to navigate between multiple programs.
• Demonstrates an "All In to Win" attitude and displays self-motivation and a strong desire to learn within an unpredictable and demanding environment.

Benefits

• Opportunity to earn bonus incentives!
• Full comprehensive benefit plan, includes medical, dental, vision, company paid disability and life insurance, and more voluntary elections!
• Paid Time Off earned within your first year
• 160 Work From Home Hours after 6 months of service
• 401 (K)