Clerical Support Specialist

Job Overview

• High school diploma or GED required
• Strong customer service, communication, and teamwork skills
• Proficient with Microsoft Office, including Word and Excel, and internet-based systems
• Strong written and verbal English skills with excellent organization
• Professional telephone manner and ability to work effectively in a high-traffic office
• Good math and analytical skills
• Ability to prioritize tasks, meet deadlines, adapt to changing responsibilities, and work flexible hours as needed
• Dependable, organized, and detail-oriented
• Bilingual Spanish is a plus

• Provides exceptional customer service while following established processes
• Demonstrates sound judgment and effective problem-solving skills
• Works collaboratively with internal teams to achieve company goals
• Effectively manages multiple priorities, time, and resources
• Maintains a positive, professional, and productive work environment