Clerk IV

Job Overview

Assist in the performance of various data collection and office functions, which are essential for the operation of the Assessor’s Office in fulfilling its duty to determine and assign value to property, process credits/exemptions and assist the public with questions regarding these processes.

The following duties are typical for this position. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned.

• Works with CAMAVISION -- computer aided mass appraisal software. Document changes made in property.
• Communicates professionally and courteously to a variety of possible temperaments and/or personalities.
• Greets and assists public at counter, which may include sign-up homestead, military, and other applications, or direct to proper department.
• Performs general clerical duties; filing, answering phone, etc.
• Assists other local government entities as necessary.
• Attends meetings, conferences, and workshops as determined by Assessor.
• Provides answers to inquiries regarding assessments and legal descriptions; researches possible errors and discrepancies. Responds to questions by property owners by describing data and methods used to establish value.
• Other duties and functions assigned by Assessor, Deputy Assessor, or Office Manager.

MINIMUM EDUCATION AND EXPERIENCE REQUIRED TO PERFORM ESSENTIAL FUNCTIONS

• High School diploma or equivalent.
• Work experience of at least one year in office, retail, or customer service environments.
• Basic computer skills including familiarity with MS Office products especially Word, Excel, and Outlook.
• Ability to communicate clearly and effectively, both orally and in writing.
• Basic math ability including calculating amounts such as proportions, percentages, area, and volume.

EQUIPTMENT USED

• Computer, printers, telephone/fax, calculator, copier, scanner

The requirements listed below are representative of the knowledge, skills and/or abilities required to perform this job successfully.

• Good organizational skills with the ability to work independently.
• Knowledge of real estate and legal descriptions a plus.
• Knowledge of taxpayers and property owner rights a plus.
• Knowledge of general office procedures, methods and equipment.
• Ability to establish & maintain effective working relationships with co-workers and the general public.
• Ability to apply concepts of basic algebra and geometry.
• Ability to represent Dubuque County in an honest, trustworthy, polite, and professional capacity.
• Good judgment, integrity, and pleasing personality.
• Ability to discuss issues with public and employees in a courteous and diplomatic manner.
• Ability to read, research, and interpret legal descriptions, maps, governmental rules, operating and procedure manuals.
• Ability to gather, analyze and evaluate data.

Dubuque County is an Equal Opportunity Employer.  In compliance with the Americans with Disabilities Act, the County will consider reasonable accommodations for qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with the Employer.