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Clinical Manager - Family Medicine

Medical Associates

1 Positions

ID: oG6bnfw4

Posted On 05/29/2023

Job Overview


Where You Will Be Working:

Medical Associates Clinic is a physician owned multi-specialty group practice.  Our 100+ physicians and 900 health care professionals lead the way in providing quality healthcare in Northeast Iowa, Southwest Wisconsin and Northwest Illinois. The Clinical Manager position is based out of both the East and West campuses in Dubuque, Iowa.

What You Will Be Doing:

As a Clinical Manager, you will manage the day-to-day operations and oversee the Family Medicine department which include East and West locations.  You will work in partnership with Department Chairpersons and your Clinical Director. You will be responsible for the management of staff, delivery of patient care & supporting activities. 

You will be working with physicians, advanced practice providers, and staff to ensure quality care.  You will be responsible for the management and development of staff, payroll, scheduling, budgeting. You will positively initiate and lead change.

Core business hours for this position are Mon-Fri, 8-5:00 with flexibility to attend meetings outside core business hours on occasion.

What Skills You Bring:

  • CMA, LPN, or RN with clinic nursing experience required, leadership experience preferred
  • Positive, energetic personality
  • Relationship building skills
  • Strong organization skills, multitasking, and follow-through
  • Flexible with your schedule to attend meetings as needed and open to gaining new responsibilities
  • Open to change and willing to take on projects

Essential Functions & Responsibilities:

  • Facilitate the organization and coordination of delivering quality patient care within the department. May include assisting with direct patient care.
  • Perform managerial responsibilities, which may include but are not limited to: preparing annual budgets, attending meetings, collecting/compiling data and preparing reports. Facilitate medical records management, results, data entry and business office activities, including establishing appropriate coding and charging mechanisms for the department.
  • Manage selection, training, development, performance evaluation, and performance issues for direct reports. Prepare schedule and assign work to assure adequate staffing levels to deliver a high level of patient service.
  • Interpret and comply with regulations, policies, and procedures, which may include but is not limited to: completing incident reports, evaluating safety of equipment, credentialing in area of responsibility, and enforcing CLIA regulations governing laboratory functions.
  • Complete all other assigned projects and duties.

Knowledge & Skills:

Education:  Associates or Bachelor’s Degree in related field from an accredited institution or specialized course of study/certification at a business or trade school. Current CMA,  LPN, or RN license. 

Experience: Five to ten years of similar or related experience. Management experience preferred. 

Interpersonal Skills:  A significant level of trust and diplomacy is required, in addition to normal courtesy and tact.  Work involves extensive personal contact with others inside and/or outside the organization, and/is usually of a personal or sensitive nature.  Work may involve motivating or influencing others.  Outside contacts become important (vendor reps, labs, offices, hospital, etc.) and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.

Other Skills: Use and operate a wide variety of diagnostic and medical equipment including laboratory analyzers.  Use personal protection safety equipment including gloves, lab coats, gowns, goggles, and face masks/shields.  Microsoft Office products including Outlook, Word, and Excel.

Physical Aspects:

Reaching - Extending hand(s) and arm(s) in any direction.

Pushing - Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.

Pulling - Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion.

Lifting - Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles.

Fingering - Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand or arm as in handling.

Grasping - Applying pressure to an object with the fingers and palm.

Feeling - Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.

Talking - Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly or quickly.

Hearing - Perceiving the nature of sound with or without correction. Ability to receive detailed information through oral communication and to make fine discriminations in sound, such as when making fine adjustments on machined parts.

Vision - 20 / 40 or better in the best eye with or without correction.

Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.

Environmental Conditions:
Subject to Physical Hazards - Includes a variety of physical conditions, such as proximity to moving mechanical parts, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.

Medical Associates Clinic & Health Plans is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, age, national origin, marital status, parental status, disability, veteran status, or other distinguishing characteristics of diversity and inclusion, or any other protected status.

Please view Equal Employment Opportunity Posters provided by OFCCP here.

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Dubuque, IA

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Medical Associates

About the Company

Our mission is to provide superior healthcare and an excellent patient experience.

Medical Associates Clinic is a well-established multispecialty group practice with over 170 providers and a staff of over 1,000 health care professionals and support personnel. The group was founded in 1924 and is Iowa’s oldest multispecialty group practice. Today, Medical Associates Clinic is the area’s leading health care provider and only multispecialty group practice.  Medical Associates Clinic has been recognized since 1998 as a “better performing practice” by the Medical Group Management Association.

In 1982, Medical Associates developed the Tri-State’s first health maintenance organization, Medical Associates Health Plans, which offers comprehensive health benefits to over 400 employers and 45,000 members. Medical Associates Health Plans has maintained an “Excellent” rating, the highest level of accreditation possible by the National Committee for Quality Assurance, for 13 consecutive years.

Medical Associates Clinic offers several locations from which to seek medical care, including facilities at 1500 Associates Drive, 1000 Langworthy, and 1940 Elm Street in Dubuque, Iowa; as well as facilities in Bellevue, Cascade, Dyersville, Elkader, and Monona, Iowa; Cuba City, and Platteville, Wisconsin; and Elizabeth and Galena, Illinois.