Communications and Engagement Manager (agile transformation & sustainment)

Job Overview

Overview

Build the Future
At McGraw Hill, we are dedicated to delivering digital learning experiences that transform education for learners and educators. Our focus is on creating seamless, impactful products that truly benefit our users while supporting growth and collaboration across teams. We foster a culture that values innovation, teamwork, and a balance between career growth and personal well-being.

How can you make an impact?

The Communications and Engagement Manager will play a crucial role in planning, facilitating, and reinforcing the holistic change, engagement, and communications strategy for the Agile Transformation Office. This role will be critical in creating and maintaining clear, consistent messaging and content that effectively communicates agile practices and progress across internal teams while fostering engagement and celebrating success in the organization's agile transformation and sustainment. The role will ensure that internal and external communication efforts align with the company’s goals, values, and culture.

The ideal candidate will possess a strong background in communications, stakeholder engagement, and project and change management, with a deep understanding of agile practices. This candidate will be a relationship builder with the ability to understand various complex needs and foster partnerships to achieve shared goals. In this role, the individual will be instrumental in building excitement, understanding, and buy-in for the transformation.

This is a remote position open to applicants authorized to work for any employer within the United States.

 

 

What You’ll Do:

 

Agile Transformation Communication Strategy and Support:

• Assist the Agile Transformation Office in implementing and executing communication plans that support the ongoing adoption of agile practices across the organization.
• Ensure communication messages are clear, consistent, and aligned with the transformation goals, helping all stakeholders understand the process and its benefits.
• Contribute to the development of, and execute against, a comprehensive internal communications strategy related to the agile transformation roadmap.

• Enhance internal communication channels across teams, identifying gaps and opportunities for improvement

 

 

Content Creation & Distribution:

• Develop and distribute a variety of compelling content/visual communication materials, including emails, newsletters, blog posts, presentations, videos, and FAQs, to outline agile practices, milestones, success stories, and updates.
• Tailor content to meet the needs of various audiences, including executives, managers, and team members, ensuring that messaging is accessible and engaging.
• Write, edit, and update training/communication decks working with relevant capability teams to source content.
• Prepare and contribute content for organization Town Halls, All Hands meetings, and other leadership meetings as required.

Manage Internal Communication Channels:

• Oversee communication channels such as the intranet, collaboration tools, and newsletters that are dedicated to agile transformation updates.
• Manage and maintain internal communication tools and platforms, ensuring they meet organizational needs.

Engagement Strategy:

• Develop and execute employee agile engagement initiatives and activities in consultation with transformation office leadership.
• Collect and promote success stories, key milestones, and team achievements to maintain enthusiasm and support for the agile transformation journey.
• Leverage various communication formats (e.g., case studies, testimonials) to celebrate wins and reinforce the value of agile transformation.

 

Change Management Communications:

• Contribute to the development of, and execute against, change management strategies and strategic communications efforts to ensure successful adoption by stakeholders in support of the transformation.
• Oversee the development of change impact analyses/assessments and stakeholder analyses.

 

Coaching & Education Communication:

• Collaborate with the agile coaching teams to create and distribute educational materials that support employee learning about agile practices, roles, and responsibilities.
• Assist in communicating training opportunities and ensuring employees are aware of available resources.

 

Feedback Collection & Continuous Improvement:

• Monitor, analyze and report on the effectiveness of internal communication and engagement initiatives, using feedback mechanisms (e.g. surveys, polls) and data to drive continuous improvement.
• Regularly review engagement metrics and stakeholder feedback to adjust communication strategies and improve overall impact.

Support Metrics Communication:

• Work with the Agile leadership team to communicate key metrics and progress indicators that demonstrate the success of the agile transformation.

Brand Consistency:

• Ensure all communications are aligned with the company’s tone, culture, and values. Adjust messaging as needed to ensure it resonates with specific audiences while remaining true to the company’s overarching brand.

What you bring:

• Bachelor's degree
• Minimum of 5 years of experience in communications, education or with a focus on internal communications or organizational transformation and change communications.
• Strong understanding of agile methodologies and experience working in agile environments (e.g., Scrum, SAFe, or similar frameworks).
• Exceptional written and verbal communication skills with the ability to tailor content to diverse audiences and to create stakeholder engagement.
• Proven ability to manage multiple projects, meet deadlines, and work in a demanding environment.
• Experience with feedback collection and analyzing communication effectiveness.
• Experience and knowledge of change management principles, and with developing change management and communications strategies and initiatives.
• Excellent interpersonal skills and the ability to collaborate effectively with cross-functional teams and leadership.

Why work for us?

The work you do at McGraw Hill will be work that matters. We are collectively designing content that will build the future of education. Play your part and experience a sense of fulfilment that will inspire you to even greater heights.

The pay range for this position is between $60,000-$120,000 annually, however, base pay offered may vary depending on job-related knowledge, skills, experience, and location. Click here to learn more about our benefit offerings.

McGraw Hill recruiters always use a “@mheducation.com” email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.

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