
Concessions Worker | Five Flags Center
Grand River Center
10 Positions
ID: 82549
Posted On 10/01/2025
Refreshed On 10/12/2025
Job Overview
Position Summary
The Concessions Worker prepares and serves concession items to guests. Prepares and pours beverages and serves them to guests. Ensures quality of food presentation. Utilizes a cash register and accepts payment. Must be able to maintain excellent attendance in accordance with the attendance policy.
About the Venue
The Five Flags Civic Center is located in downtown Dubuque. The arena has a capacity of 4,500 guests and has the ability to transform for an occasion from concerts and sports tournaments to banquets and general sessions. The theater is a National Historic Landmark that seats 711 guests and Bijou Room is a black box theater with a capacity of 135 guests.
Responsibilities
- Conduct the cash register sales by taking orders, building orders, and completing the transaction.
- Ability to build orders, prepare food, and knowledge in all areas of concessions operations.
- Responsible for maintaining stock and supply levels and communicating to the Concessions Supervisor of low stock items.
- Listening and responding to customer requests or concerns.
- Responsible for maintaining a clean and organized workspace including but not limited to disposal of garbage & cleaning dishes.
- Serve beverages to guests including alcoholic beverages responsibly. Must check guest’s ID in accordance with state/federal regulations to verify minimum age requirement for purchase of alcoholic beverages.
- Maintains sanitation, health and safety standards in work areas.
- Other duties as assigned.
Qualifications
- High school diploma or equivalent preferred
- Must be 18 years of age
- Some experience in food service industry preferred
- Previous cash handling experience preferred
- Ability to learn to handle cash and learn to operate a cash register and corresponding system
- Excellent interpersonal skills & a friendly, positive attitude with co-workers, managers, volunteers & guests
- Ability to work flexible event schedule (nights, weekends, holidays)