Consumer Lending Consultant

Job Overview

Are you driven by hitting goals, building relationships, and helping people succeed financially? As a Consumer Lending Consultant, you’ll be at the heart of our sales-driven lending team—managing a high volume of consumer loans while proactively connecting members with the right financial solutions. You'll use your sales skills to identify opportunities, educate members, and recommend products that support their long-term financial well-being. If you're passionate about making an impact, meeting targets, and growing your career in financial services, this is the role for you.

What You'll Do:

• Provide superior member service as defined in the credit union vision, mission and values.
• Examine, evaluate and authorize to exercise independent judgment to grant/recommend approval or denial of loan application for consumer loans, home equity lines of credit, or credit card accounts.
• Work towards achieving underwriting authority.
• Interview direct applicants to determine consumer loan and overall financial needs and gather pertinent information for loan application.
• Meet or exceed the minimum standards of member plan participation of GAP/DPW, MBP, Loan Payment Protection, etc. as set by the credit union in order to achieve individual, department, and corporate goals.
• Successfully demonstrate effective selling skills and behaviors.
• Maintain a general understanding of Dupaco’s consumer loan policies and serve as a resource for other lenders throughout the credit union for lending solutions, appropriate structuring of loans, etc.
• Analyze application financial status, credit and asset evaluation to determine feasibility of granting loan.
• Exhibit a thorough knowledge of credit union products and services.
• Compile loan package and facilitate negotiation of loan structure with applicant, including fees, loan repayment options and other credit terms.
• Review, process and ensure direct loan agreements and documentation are complete, accurate, and prepared according to policy for scanning.
• Determine eligibility for membership and establish new member accounts that lead to long-term relationships.
• Initiate Money Makeovers and Credit History Lessons that would benefit members.
• Perform other duties as assigned.

You’ll need:

• Bachelor’s degree or equivalent experience.
• General knowledge of lending.
• Ability to analyze situations, exercise judgement, and make educated decisions.
• Ability to perform mathematical calculations.
• Excellent computer skills