Credit Specialist

Job Overview

Location: Dubuque, IA
Schedule: Full-Time, Monday-Friday

A local company in Dubuque, IA is seeking a detail-oriented Credit Specialist to process day-to-day credit transactions and support financial operations. This role will manage cash applications and customer credit reviews to ensure accurate and efficient financial processing.

Key Responsibilities:

Post all incoming payments (checks and ACHs) to correct accounts.
Apply payments accurately according to customer remittance details.
Contact customers to obtain missing remittance information.
Assist customers with Web Track online account access and password resets.
Process new credit applications, including sending credit reference requests and running credit reports.
Follow up with accounts for missing credit application details.
Communicate with banks and trade references regarding credit status.
Collaborate with General Managers and Sales teams on new account applications.
Evaluate new customer creditworthiness and reassess credit terms for existing customers in accordance with corporate policies.
Respond to customer inquiries regarding invoices, statements, and account details.
Manage and resolve issues in Accounting, Accounts Receivable, and Credit email inboxes.
Process customer refund check requests.
Monitor and verify customer accounts to ensure accuracy in setup.
Respond to customer credit reference requests.
Perform additional duties as assigned.

Qualifications & Skills:

Associate degree in Accounting or related field, or equivalent experience in Accounts Receivable/accounting.
Proficiency in Microsoft Office products.
Strong organizational and administrative skills.
Excellent time management skills with the ability to prioritize and multitask.
Strong analytical and critical thinking abilities.
Effective written and verbal communication skills.
Ability to work independently and maintain accuracy with attention to detail.
Comfortable working at a desk for extended periods.