Customer Service

Job Overview

Onsite job.

We are seeking a friendly, organized, and dependable Customer Service Representative to be the first point of contact for our customers. This position plays a vital role in delivering outstanding customer experiences and supporting our sales and production teams.

Key Responsibilities

• Greet customers in person, by phone, and via email with professionalism and enthusiasm
• Answer product questions and guide customers through the ordering process
• Handle order intake and help prepare estimates and invoices
• Communicate with internal teams to ensure timely production and delivery
• Provide updates on orders, resolve concerns, and manage follow-ups
• Maintain an organized and welcoming front office / showroom space
• Assist with basic administrative tasks such as filing, scheduling pickups, and tracking orders