Customer Service Coordinator - Technical

Job Overview

Company Description:

Rite-Hite, a leader in loading dock and industrial door solutions, is seeking a full-time Technical Customer Service Coordinator for Rite-Hite Doors at our Milwaukee, WI location. Rite-Hite Doors has been the world leader in industrial power doors, cold storage doors, and impact doors since 1951. The company is privately held and has a history of strong research and development leading to new high quality products that pioneer the industry.

Job Description:

This position will play an important role as a member of Rite-Hite Doors Inc. customer service team.  Key responsibilities include providing technical training and assistance to customers to assure consistent installation, troubleshooting and support of engineered products in the field. This position works with engineering to improve quality and reduce the cost of current products. Some travel required.

Required Experience:

Qualified candidates will possess an Associate's degree preferably in electronics or closely related field or equivalent education/experience. Computer skills necessary include Microsoft Word, Excel, Lotus Notes and experience working with Manufacturing Systems including Oracle, KBM and AS400 highly desired.

We Offer:

Rite-Hite provides competitive compensation and a comprehensive benefits package with medical, dental, and vision coverage along with life and paid medical leave. We also provide a retirement savings plan that combines 401(K) with company match and profit sharing. Paid holidays, vacation, and up to five paid personal/sick days per year round out the package.

Rite-Hite is an Equal Opportunity/Affirmative Action employer offering a drug free workplace for our customers and employees.  Apply now via our website at www.ritehite.com.