Job Overview

We are seeking a dedicated Customer Support Specialist to work for a local company.

Key Responsibilities:

• Provide customer support via phone, email, and chat.
• Analyze and resolve customer inquiries.
• Perform data entry to maintain client records.
• Communicate clearly with clients.
• Handle outbound calls as needed.
• Collaborate with team members.
• Assemble and disassemble products.
• Problem solve and deescalate issues.

Requirements:

• Previous customer support experience.
• Proficiency in data entry and office software.
• Excellent communication skills.
• Experience with email and point of sale systems.
• Ability to work independently and as part of a team.
• Experience with hand and power tools required.
• Forklift experience preferred.

How to Apply: If you are interested in this position, please submit your application online or contact us at (563)583-1600.