JOB POSTING IS EXPIRED
Customer Support Representative II

Job Overview

• Assist customers with product/service questions
• Answer questions and make suggestions on products
• Updating account records
• Enter customer orders
• Provide customers understanding of delivery dates, invoicing and warranties
• Follow up on quotes
• Conduct competitive research
• Assist outside sales representatives
• CRM data entry of prospects
• Attend industry related programs

• Attention to detail and organization skills
• Ability to work independently and with a team
• MS Office experience
• Manufacturing customer service experience