Delivery Driver

Job Overview

Delivery Driver

Employment Type: Part Time
Supervisor: Store Manager
Location: Dubuque Store

Job Description

The Delivery Driver is responsible for safely and efficiently delivering merchandise to customers, including newly purchased power equipment, repaired equipment, and items being transported for repair. This role also includes running store errands as needed while representing Theisen’s with a friendly, professional, and customer-focused attitude.

Drivers will operate store box trucks and pickup trucks, ensuring all merchandise is handled with care and delivered in a timely manner. When not performing deliveries, the Delivery Driver will support store operations by assisting as a Sales Associate or Receiver.

Qualifications

• Valid driver’s license with a clean driving record
• Ability to lift at least 50 lbs. regularly and up to 75 lbs. occasionally
• 3–12 months of retail or customer-facing experience preferred
• Forklift certification or the ability to drive forklift and become certified upon hire

Key Responsibilities

• Deliver merchandise to customers’ homes or businesses, including large equipment, repaired items, and products in need of repair
• Operate company box trucks and pickup trucks safely, following all transportation and safety guidelines
• Load and unload merchandise with care to prevent damage
• Provide excellent customer service during deliveries, including answering basic product questions and ensuring customer satisfaction
• Perform store errands such as picking up items or equipment from the Store Support Center, bank runs, or assisting with interstore transfers.
• When not driving, assist on the sales floor as a Sales Associate or support Receiving with unloading trucks, stocking shelves, and processing shipments
• Maintain delivery logs and necessary paperwork accurately
• Follow all security and safety procedures, including proper use of PPE
• Assist customers with carryouts when needed
• Support merchandising efforts, general store maintenance, and cleanliness standards that meet or exceed the Theisen’s Brand requirements
• Other tasks as requested by management may include but are not limited to: checking desk/mail box, preparing and participating in physical inventory, unloading warehouse delivery trucks, delivering merchandise to customers, and running cash registers

Required Knowledge, Skills, and Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strong customer service and communication skills
• Basic math skills
• High level of integrity and professionalism
• Ability to safely operate delivery vehicles and material-handling equipment like forklifts or order-pickers.
• Possess a positive attitude, good listening skills and an outgoing personality

Physical Demands

• Frequent lifting up to 50 lbs.; occasional lifting up to and over 75 lbs.
• Regular walking, standing, bending, reaching, and grasping
• Ability to climb into and out of delivery vehicles
• Must meet vision, dexterity, and physical requirements to operate vehicles, forklifts, and store equipment
• Must be able to work required shifts including nights and weekend

Work Environment and Working Conditions

• Work performed both inside the store and outdoors in varying weather conditions (from below 32°F to above 100°F)
• Fast-paced environment with delivery timelines and customer expectations
• Occasional exposure to noise, fumes, and mechanical hazards
• Use of protective equipment may be required depending on task

Benefits

Part-Time and Full-Time Eligible:

• Competitive match on 401K
• PTO
• Holidays
• Birthday-off with pay
• Associate discount and many other benefits

Full-Time Also Eligible:

• Health insurance
• Dental insurance
• Vision insurance 
• Flexible spending accounts
• Short-term and long-term disability

Company Culture and Values

At Theisen's, our company culture is built on a foundation of respect, collaboration, and service to our communities. We believe in putting Customer First, working together as One Connected Team, and always finding ways to Give Back. These three pillars guide how we approach our work and interact with each other every day.

We are committed to fostering an inclusive and supportive environment where every associate is valued and encouraged to grow. At Theisen's, we strive to make a positive impact on our customers, our communities, and each other, creating a workplace where hard work, dedication, and innovation are celebrated.

Theisen’s is proud to be an Equal Opportunity Employer. We do not discriminate against any associate or applicant for employment based on race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, disability, status as a veteran, or any other federal, state, or local protected class.