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Director of Development Services

Job Overview

The Director of Development Services serves the mission of Wartburg Theological Seminary through the efficient and effective management of the Development Office.  This position serves as the hub for a dedicated team, providing direct support for the Vice President and Development Officers through the management of the constituent database, monitoring gift processing, timely reporting, and other donor relations functions.  The Director of Development Services is responsible for donor and prospect research together with identifying trends and changes in donor giving patterns. This position plays a critical role in the stewardship of all donors as well as the growth of donor potential.

Major Responsibilities/Activities:

Operations and Support (50%)

• • Ensure accurate recording, allocation, and acknowledgement of all donor gifts.
  • Maintain data integrity within database.
  • Improve automation of systems for accuracy and efficiency of work.
  • Assists the Vice President for Development with administrative and operational tasks.

Research and Prospect Management (30%)

• • Support the work of gift officers by quickly and efficiently collecting and providing information needed to qualify new prospects for engagement.
  • Research WTS database and referrals to identify major-gift and planned giving prospects in our existing donor base.
  • Gather information needed on donor history for crafting proposals and asks.

Analysis and Evaluation (20%)

• • Design and produce dashboards to support the work of Development team activity.
  • Generate reports and analysis to track progress of fundraising efforts.
  • Evaluate performance and ROI of Development Department staff, projects and WTS fundraising overall.
  • Make income projections to inform strategy and budgeting.
  • Track and assess fundraising experiments (e.g. donor segmentation, A-B testing, etc.)

Qualifications:

• Technical experience in database information management for donors or customers.
• Strong data analysis and presentation skills.
• Strong attention to detail and accuracy.
• Understanding of general executive assistant functions
• Works well in a team environment.
• Ability to problem solve and proactively identify opportunities.
• Advanced proficiency in Microsoft Office, donor wealth screen and donor research tools.
• Knowledge of Jenzabar a plus.
• Position is based in Dubuque, Iowa.

Work Requirements:

While performing the duties of this job, the employee is regularly required to talk, hear, see, and move around. Arms, hands, and fingers will be needed to handle and reach.  Extensive sitting is required while working at a computer.  Employee will occasionally need to lift boxes or materials up to 10 pounds.

Minimal travel may be needed to perform the duties of this position.

Reasonable accommodation can be made to enable individuals with disabilities to perform the essential functions.

Wartburg Theological Seminary recruits, employs, trains, compensates, and promotes regardless of race, religion, color, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, and other protected status as required by applicable law.

To apply, please send resume, cover letter and 3 references to HR@wartburgseminary.edu