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Diesel Technician - Dubuque

Thompson Truck & Trailer

1 Positions

ID: facb6ef9-5057-4cb7-8

Posted On 07/21/2023

Job Overview

​Thompson Truck & Trailer is a local, family-owned, full-service commercial truck dealership serving customers across six locations in Eastern Iowa and Western Illinois. We specialize in International and Isuzu Trucks, but have the parts and tools to work on all makes and models. We promote a team atmosphere and are driven by the success of our customers and employees. 

Thompson is a destination employer looking for team members to join us for the long-haul. Have experience working on diesels? Don't have experience with diesels but have auto experience? We're interested in both! We've got work to keep the most experienced mechanics challenged as well as the desire to develop entry level technicians. Our maintenance and repair work includes engines, transmissions, brake systems, electrical, steering and cooling systems.

Compensation will be commensurate with experience. We pay for performance and offer bonuses once you're onboarded. Apply today to share your experience with us!

Primary Responsibilities:
  • Perform maintenance, diagnostic and repair procedures in accordance with dealer and factory quality standards.
  • Diagnose repair requirements to include error codes, salvageable parts, warranty eligibility, and scope of work.
  • Communicate with Service Advisor/Foreman regarding parts requirements, warranty information, and customer preferences before beginning repairs.
  • Utilize OEM resources to research repair procedures, troubleshooting steps, and warranty instructions.
  • Perform repairs efficiently and accurately, working in a safe manner. Demonstrate discretion in knowing when to utilize resources available for troubleshooting and when to seek help.
  • Communicate with Service Advisor/Service Foreman regarding unexpected repairs or issues that weren't outlined on the repair order.
  • Identify recommended preventive measures and communicate to the Service Advisor/Service Foreman.
  • Check work for accuracy including road testing vehicles when needed.
  • Adhere to department policies including warranty parts, timekeeping of work by job, and written repair explanations.
  • Attend factory-sponsored off-site training and complete online training courses as required and available to consistently learn and gain new skills.
  • Clean work area when needed and upon completing a job to maintain a safe work environment.
  • High School diploma or GED
  • Provide own set of tools to perform work (Thompson has a tool assistance program available)
  • Physical demands of this job are classified as Light to Medium: exerting 16 to 50 pounds of force or lifting occasionally, and/or 10 to 15 pounds of force or lifting frequently to move objects.

Why Join Us?
  • Paid holidays and PTO accrual starts on day one.
  • Local, family-owned company with family values in everything we do.
  • Comprehensive health, dental, vision, and disability insurance available the first of the month after 30 days of employment.
  • Company paid life insurance.
  • 401(k) with employer match.

Visit us here:

Thompson Truck and Trailer is proud to be an EEO employer. We do not discriminate based upon race, religion, color, sex, age, national origin, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local laws. We strongly encourage minorities, veterans, and individuals with disabilities to apply for career opportunities at our company.

Primary Contact


Erica Bellach

Director of Marketing & Engagement, Thompson Truck & Trailer










Job Details




Dubuque, IA

Job Type



Full Time

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Thompson Truck & Trailer

About the Company

Thompson Truck & Trailer is a full-service commercial truck dealership serving customers in six locations in Eastern Iowa and Western Illinois. We specialize in International, Isuzu Trucks, and Idealease Leasing & Rental, and have the parts and tools to work on ALL makes and models. Thompson Truck & Trailer is a family-owned business with over 200 employees. We promote a team atmosphere and are driven by the success of our customers and employees.