Direct Support Professional

Job Overview

Direct Support Professional (DSP) with our Residential Team!

Base rate of $16.00-$18.00 with shift differentials of $2.00-$3.00 per hour, based off shift type!

Responsibilities

The Direct Support Professional provides individualized support to individuals with mental health challenges, assisting with daily living tasks, promoting independence, and fostering a safe and supportive environment in a group home setting or in a residential facility setting. In addition, you will:

•  Assist clients with activities of daily living (ADLs), including cooking, cleaning, showering, toileting, shopping, and managing money.
• Monitor clients’ health and report any changes in physical or mental condition to supervisors or healthcare providers.
• Assist with medical appointments such as transportation and coordinating with healthcare providers.
• Provide emotional support and encouragement to individuals. Recognize and respond to signs of distress or crisis situations.
• De-escalate challenging behaviors using positive and approved techniques to ensure safety for all clients and staff.
• Facilitate community integration and participation in social and recreational activities.
• Ensure that care plans are followed and updated as needed.
• Maintain accurate records of daily activities, progress and any relevant observations and document these items in the client’s electronic health record (EHR).
• Complete incident reports with 24 hours of the occurrence and share the report with social workers to ensure accuracy of report.
• Participate in team meetings and assigned trainings.
• Other duties as assigned.

Requirements

Education:

• High School Diploma or HSED equivalent required.

Experience:

• Prior experience working with individuals who have chronic mental health issues is preferred. 
• Prior experience with health care documentation is preferred.

Knowledge/Skills:

• Strong interpersonal and communication skills – including written and verbal.
• Patience, empathy, and a passion for supporting individuals to achieve independence.
• Ability to remain calm and patient in stressful situations

Benefits

Competitive benefits package for full-time employees working 30+ hours a week:

• Health insurance (up to 79% employer paid)
• Dental insurance
• Vision insurance
• 401(k) with profit sharing and employer match 
• Paid time off (accrue up to 80 hours during first year of employment; increases based on tenure with agency)
• 10 paid holidays
• 80 hours sick time
• 2 wellness days
• Staff development and training
• Public Service Loan Forgiveness (PSLF) eligibility for federal student loans
• Employer paid CEU's through Relias
• PerkSpot- employee discount program
• Employee assistance program
• Advancement opportunities

About the Organization

Hillcrest is a non-profit organization that assists adults and children in need of help. Every day, Hillcrest builds confidence in hundreds of people and families. We strive to be a leading provider in supporting brain health and wellness.  We’re a place where compassion is commonplace. Where our passion soars and faith restores.

**COVID-19 Vaccination Not Required*