
Direct Support Professional (DSP) - Transporter
Hillcrest Family Services
1 Positions
ID: 228990
Posted On 05/09/2025
Job Overview
9:00am-5:00pm during the week & 7:00am-3:00pm on the weekend
Schedule: Off every other Friday/Monday, and working every other weekend
Your Role
Direct Support Professional (DSP) - Transporter for Hillcrest Family Services Residential Programs in Dubuque, IA, your primary responsibilities include transporting clients to appointments and providing in-house case coordination and treatment planning for clients. This is a flex position which you will be responsible for providing support to the other Adult and Adolescent residential programs within Hillcrest, as and when needed. In addition, you will:
- Teaching necessary problem solving and independent living skills.
- Providing provision of habilitation services for clients.
- Assuring program treatment plans and IAPâs are updated on a quarterly basis.
- Facilitate social recreation activities within the facility and the community.
- Other DSP responsibilities on down time or if floor coverage is needed.
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What You Need
- High school diploma or equivalent required (GED or NCR accepted).
- Valid driverâs license and auto insurance; ability to meet agency driving requirements.
- Excellent time management, organization and flexibility.
- Ability to communicate clearly, tactfully and professionally.
- Must be able to perform the essential functions of the position.
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What Makes You Stand Out
- Good teamwork mentality and client focused work ethic.
- Prior experience working with adults who have chronic mental health challenges.
- Valid driverâs license and ability to meet agency driving requirements.
- Prior experience with health care documentation.
- CPR/First Aid certification.
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Competitive benefits package for full-time employees working 30+ hours a week:
- Health insurance (up to 79% employer paid)
- Dental insurance
- Vision insurance
- 401(k)Â with profit sharing and employer matchÂ
- Paid time off (accrue up to 80 hours during first year of employment; increases based on tenure with agency)
- 10 paid holidays
- 80 hours sick time
- 2 wellness days
- Staff development and training
- Public Service Loan Forgiveness (PSLF) eligibility for federal student loans
- Employer paid CEU's through Relias
- On-site primary care
- PerkSpot- employee discount program
- MeMD- virtual health provider for you and your family
- Free talk therapy
- $0 Telehealth/urgent care
- Discounted psychiatry
- Employee assistance program
- Advancement opportunities
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About the Program
Hillcrest's Adult Residential Services operates several 5 bed group homes and a 60+ bed care facility for adults who have a mental health diagnosis. Serving as a steppingstone from hospitalizations to independent living, these programs provide supervision in a safe, secure, and protected environment, with the following support:
- 24 hour staffing and supervision
- Individual counseling and care coordination
- Mental health support
- Medication management
- Social and community integration
- Physical and emotional health development
- Recreational activities (structured and unstructured)
- Daily living skills education and instruction
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About the Organization
Hillcrestâs Mission: Meeting people as they are today; guiding them to where they want and need to be tomorrow.
As the Certified Community Mental Health Center in the Dubuque area, Hillcrest provides services across Eastern Iowa to support the mental health of individuals across their lifespan.Â
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**COVID-19 Vaccination Not Required**