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Director of Business Development and Ancillary Services

Medical Associates

1 Positions

ID: oxLmnfwL

Posted On 05/29/2023

Job Overview


Medical Associates Overview:

Medical Associates Clinic is a well-established multispecialty group practice with over 180 providers and a staff of over 1,000 health care professionals and support staff. The group was founded in 1924 and is Iowa’s oldest multispecialty group practice. Medical Associates Clinic is the area’s leading health care provider and only multispecialty group practice.  Medical Associates Clinic has been recognized since 1998 as a “better performing practice” by the Medical Group Management Association.

Position Overview:

As the Director of Business Development and Ancillary Services, you will be responsible for overseeing the operational management and financial performance of laboratory and radiology services at Medical Associates. You will collaborate with cross-functional teams to lead business development opportunities across our clinical areas. This role encompasses ensuring the delivery of high-quality clinical care, managing all aspects of laboratory and radiology operations, and developing and executing business strategies to drive growth and profitability.

Key Responsibilities:

  1. Provide leadership: Lead and guide managers of laboratory and radiology departments to deliver high-quality clinical care in alignment with established protocols and standards. Supervise, train, develop, evaluate, and address performance issues of direct reports and departmental staff. Offer guidance and support in problem-solving.
  2. Financial management: Oversee revenue and expense forecasting for laboratory and radiology services. Identify and implement cost-saving measures to enhance financial performance.
  3. Business development: Drive business development initiatives across all clinical areas, collaborating with peer Clinical Directors. Develop and execute strategies to foster growth and profitability, including supporting outreach and contracting efforts.
  4. Stakeholder relationships: Build and maintain relationships with key stakeholders, including physicians, staff, patients, and community partners for laboratory and radiology services. Facilitate the resolution of intra-departmental and inter-departmental issues. Serve as a liaison between Medical Associates physician/APP professional staff, other departments, and business partners. Enforce MA policies and procedures.
  5. Performance standards and goals: Develop and implement performance standards and goals for ancillary, clinical, and support staff. Establish systems to ensure appropriate staffing and skills for delivering high-quality care and maintaining excellent patient service.

Benefits Package (worth over $20,000):

  • Single or Family Health Insurance with discounted premium rates for wellness program participation.
  • 401k with immediate matching (50% on the dollar up to 7% of pay) + additional annual Profit Sharing.
  • Flexible Paid Time Off Program (accrue up to 29 days off/year).
  • Medical and Dependent Care Flex Spending Accounts.
  • Life insurance, Long Term Disability Coverage, Short Term Disability Coverage, Dental Insurance, etc.

Knowledge, Skills, and Abilities:

  • Education: Bachelor's degree required (clinical-focused bachelor’s degree preferred), Master's degree preferred. MBA or degree in Business or business equivalent is highly desired.
  • Experience: Five to ten years of similar or related experience.
  • Business acumen: Strong business acumen, with a proven track record of success in the areas of financial management and business development. Ability to analyze data and use data-driven insights to inform decision-making.
  • Strong leadership skills: Ability to motivate and influence others, demonstrating diplomacy and building trust. Problem solving skills.
  • Excellent communication skills: Strong verbal and written communication abilities.
  • Interpersonal Skills: The ability to motivate or influence others is a material part of the job, requiring a significant level of diplomacy and trust.  Obtaining cooperation (internally and/or externally) is an important part of the job.
  • Teamwork: Ability to work collaboratively with physicians, staff, peer Directors and other stakeholders for laboratory and radiology services.
  • Healthcare knowledge: knowledge of healthcare regulations, including HIPAA, OSHA, and state and federal laws, for laboratory and radiology services.
  • Organizational skills: Proven multitasking, organization, and follow-through capabilities. Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Dubuque Community Overview:

Dubuque, Iowa: Located along the scenic wooded bluffs overlooking the Mississippi River, Dubuque is a beautiful city with one of the finest school systems in the country. The City has won many national awards including Kiplinger’s “10 Great Places to Live”, Forbes “Best Small Places for Business and Careers” and Forbes “#1 Best Small City to Raise a Family”. A full list of the awards can be found on the City of Dubuque website at:

The Dubuque area offers something for everyone: two of the best down-hill ski resorts in the Midwest, miles of hiking, biking and cross country skiing trails, a talented local symphony, the Smithsonian-affiliated National Mississippi River Museum and Aquarium, excellent community theatre, farmer’s market, boating, and extensive programs, sports and events for children. and

With a population of 70,000 and a drawing base area of over 250,000, Dubuque is a city where the simple pleasures and modern conveniences of life are balanced. Dubuque is a little over a one hour drive from both Madison and Iowa City, and is only three hours from Chicago.

Next Steps to Apply:

Join our team at Medical Associates and make a significant impact on our organization's growth and success. We offer a collaborative and supportive work environment with ample opportunities for professional development and career advancement.

To apply, please submit your resume and a cover letter highlighting your relevant experience and qualifications. We look forward to reviewing your application and considering you for this exciting role as the Director of Business Development and Ancillary Services at Medical Associates!

Physical Aspects:

Reaching - Extending hand(s) and arm(s) in any direction.

Lifting - Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles.

Fingering - Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand or arm as in handling.

Grasping - Applying pressure to an object with the fingers and palm.

Talking - Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly or quickly.

Hearing - Perceiving the nature of sound with or without correction. Ability to receive detailed information through oral communication and to make fine discriminations in sound, such as when making fine adjustments on machined parts.

Vision - 20 / 40 or better in the best eye with or without correction.

Repetitive Motions - Substantial movements (motions) of the wrists, hands and/or fingers.

Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.

Environmental Conditions:
None - The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).

Medical Associates Clinic & Health Plans is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, age, national origin, marital status, parental status, disability, veteran status, or other distinguishing characteristics of diversity and inclusion, or any other protected status.

Please view Equal Employment Opportunity Posters provided by OFCCP here.

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Dubuque, IA

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Medical Associates

About the Company

Our mission is to provide superior healthcare and an excellent patient experience.

Medical Associates Clinic is a well-established multispecialty group practice with over 170 providers and a staff of over 1,000 health care professionals and support personnel. The group was founded in 1924 and is Iowa’s oldest multispecialty group practice. Today, Medical Associates Clinic is the area’s leading health care provider and only multispecialty group practice.  Medical Associates Clinic has been recognized since 1998 as a “better performing practice” by the Medical Group Management Association.

In 1982, Medical Associates developed the Tri-State’s first health maintenance organization, Medical Associates Health Plans, which offers comprehensive health benefits to over 400 employers and 45,000 members. Medical Associates Health Plans has maintained an “Excellent” rating, the highest level of accreditation possible by the National Committee for Quality Assurance, for 13 consecutive years.

Medical Associates Clinic offers several locations from which to seek medical care, including facilities at 1500 Associates Drive, 1000 Langworthy, and 1940 Elm Street in Dubuque, Iowa; as well as facilities in Bellevue, Cascade, Dyersville, Elkader, and Monona, Iowa; Cuba City, and Platteville, Wisconsin; and Elizabeth and Galena, Illinois.