The Director of Food & Beverage will have oversight over the Grand River Center & Five Flags Civic Center. The Grand River Center is a full-service meeting and event facility located in the heart of downtown Dubuque, Iowa. Newly renovated in 2020, featuring over 80,000+ square feet of meeting and exhibition space for events up to 2,000. The Five Flags Civic Center is located in downtown Dubuque. The arena has a capacity of 4,500 guests and has the ability to transform for an occasion from concerts and sports tournaments to banquets and general sessions. The theater is a National Historic Landmark that seats 711 guests and Bijou Room is a black box theater with a capacity of 135 guests.

• Responsible for coordinating and supervising the work of food and beverage staff including creating a positive work environment for all staff members
• Displays knowledge of culinary presentation skills and teaches others proper food presentation
• Manages the control of food and labor costs through proper scheduling and purchasing
• Conducts regular inspections to ensure cleanliness and maintenance meet company standards
• Oversees and manages monthly inventory
• Participates as a team player with specific responsibilities related to preparation, excellent service and delivery of product
• Maintains sanitation, health and safety standards and training in work areas
• Responsible for consulting with managers to plan menus and concessions for events
• Must be a visible presence working on the event floor with staff to ensure quality, efficiency, and overall management of operations

• MA or MS; BA or BS with business-related major; accounting minor or credits preferred equivalent job experience can be substituted for educational requirements
• Minimum of 7+ years’ experience in the food & beverage industry
• Must have various experience levels in volume feeding, ala carte, catering and purchasing storage and handling
• Ability to communicate effectively to all levels of staff
• Demonstrated background of costs of goods and services
• Professional appearance and presentation required
• Knowledge of and skill in using computer software, including MS Word/Excel/Outlook
• Maintains a current Food Handler’s card and alcohol service permit if required by state or local government
• Working knowledge of employee scheduling in a hospitality environment
• Must possess excellent organizational and communication skills
• Well skilled in all technical and sanitary aspects of presentation
• Technical Proficiency and experience demonstrating verifiable knowledge of food preparation methods
• Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business like and respectful manner which focuses on generating a positive and cooperative work environment
• Ability to work well in a team-oriented, fast-paced, event-driven environment
• Ability to be detail-oriented, multi-task and effectively prioritize in a continuously changing environment
• Ability to work a flexible schedule; able and willing to work nights, weekends and long hours